Urgently required one male and one female candidate for Tech Support in Hyderabad location.Candidate should have 1 - 2 years of job experience with DBMS and SQL server knowledge.• Degree in computer science or information technology.• Identifying hardware and software solutions.
• Troubleshooting technical issues.
• Diagnosing and repairing faults.
• Installing and configuring software.
• Speaking to customers to quickly get to the root of their problem.
• Providing timely and accurate customer feedback.
• Talking customers through a series of actions to resolve a problem.
• Following up with clients to ensure the problem is resolved.
• Supporting the roll-out of new applications.
• Providing support in the form of procedural documentation.
• Managing multiple cases at one time.
• Testing and evaluating new technologies.
• DBMS,SQL knowledge mandatory
• Prior experience in tech support, desktop support, or a similar role.
• Proficiency in Windows
• Experience with remote desktop applications and help desk software.
• Attention to detail and good problem-solving skills.
• Excellent interpersonal skills.
• Good written and verbal communication.Interested candidate can call directly Mr Indrajit @ 6360844105
Skills: Dbms, Sql, C#
Experience: 1.00-2.00 Years
Education: Bachelor Of Technology (B.Tech/B.E)