AddressPhenom Intro:
Our purpose is to help a billion people find the right work! Phenom is an AI-Powered talent experience platform that is redefining the HR tech space. We have grown into a global organization with offices in 6 countries and over 1,500 employees. As an HR tech unicorn organization, innovation and creativity is within our DNA. Come help us make every talent moment Phenomenal!
Job Description
Phenom People is seeking an experienced Technical Program Manager to join our OGD department in Visakhapatnam, Andhra Pradesh, India.
As a TPM you will have overall accountability for the successful delivery of our platform, working closely with customers from contract signature through to launch. This role calls for a strong leader who is a strong Technologist, Consultant and Program Manager. Your role will be to own project delivery, providing both functional and technical consultation whilst managing resources across the different teams within OGD responsible for supporting delivery.
What You’ll Do :
- You will be the primary point of contact for our customers throughout implementation, owning all facets of service delivery on Phenom’s behalf - including planning, requirements gathering, resource and budget management, risk management, governance and stakeholder management - ultimately driving the success of the implementation.
- As the trusted advisor to your customers, you will maintain a holistic view of their end to end solution, ensuring optimal setup for maximum value realization. Through a series of discovery workshops you will advise on and validate technical setup (e.g. integrations, SSO, domains/subdomains/subdirectories and email whitelabelling). You will also consult on functional configuration, bringing in subject matter experts from across OGD where needed.
- When delivering products / features in early stages of maturity, you will work with your OGD colleagues along with Product Management to ensure successful delivery for your customer whilst helping gather valuable market readiness insights allowing us to continue to develop and improve our platform.
- Finally, you will track and communicate project performance to all stakeholders (internal and external), ensuring that deliverables are managed within appropriate risk tolerance levels.
What You’ve Done :
- 5 to 8+ years of hands-on Technical Program management experience including designing solutions for enterprise environments.
- Knowledge of Project Management Methodology and Software Development Life Cycles including Agile and Waterfall
- Understanding of Common Web Technologies including SaaS platforms, CMS technologies, Java, HTML, XML, APIs, JavaScript, and CSS. You are not expected to write code, but you do need to understand technical requirements and configuration
- High-level understanding of Cloud Computing and hosted applications
- High-level consulting experience, both in terms of business processes and technical SaaS software setup
- Excellent verbal, written, and presentation skills to effectively communicate complex technical and business issues (and solutions) to diverse audiences
- Proven track record in delivering multiple complex software product implementations simultaneously
Benefits
- Health and wellness benefits/programs to support holistic employee health
- Opportunity of direct interactions to work-with & learn-from executive team
- Flexible hours and working schedules, as well as parental leave for new parents
- Growing organization with career pathing and development opportunities
- Tons of perks and extras in every location for all Phenoms!
Diversity, Equity, & Inclusion
Our commitment to diversity runs deep! Diversity is essential to building phenomenal teams, products, and customer experiences. Phenom is proud to be an equal opportunity employer taking collective action to build a more inclusive environment where every candidate and employee feels welcomed.
We recognize there is more to be done. Our teams are committed to continuous improvement until these powerful ideas are ingrained in our culture for Phenom and employers everywhere!
#LI-RS3
