Technical Implementation Manager - Vice President

The role of the Technical Implementation Manager is to own the client onboarding experience end-to-end, manage the overall implementation project & deliver integrated J.P.Morgan technology & product solutions with excellence.

Job responsibilities
Represent J.P.Morgan as our client-facing, technical contact responsible for the excellent end-to-end client experience during complex Payments product implementations with clients around the world. 

• Provide client and internal partner with consultative advice regarding technical aspects of Payments solutions, including RFP responses, client presentations and client meetings.
• Consult client to improve their treasury, finance and business operations through adoption and operation of J.P. Morgan Payments technology and solutions proposed at the Sales process. 
• Lead implementation projects comprising of client-facing activities such as conducting workshops to scope & refine solutions, translating requirements into technical specifications, establishing project plans and governance, executing product testing and managing legal documentation. 
• Ensure compliance with audit and controls policies and procedures with active focus on risk management. 
• Drive improvements to J.P. Morgan Payments global operating model with internal partners to deliver high client satisfaction and internal efficiencies.

Required qualification, skills and capabilities:

• University degree. 
• Above 5 years of relevant industry experience in Transaction Banking, Corporate Finance or Payment service providers like Fintech or Merchant Acquiring. 
• User or developer experience in ERP applications like SAP, Oracle, Ariba, etc (in the finance/treasury modules) or Treasury Management Systems would be an advantage. 
• Technical familiarity with file/data transfer technologies like API, SFTP, ISO XML, SWIFT etc would be an advantage. 
• Held positions in client-facing roles and proven or certified project management experience preferred.

J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world’s most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives.
   We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.