Technical Documentation Manager

Technical Documentation Manager

Job Description:

In the HPE Chief Technology Office, we lead the innovation agenda and technology roadmap for all of HPE. This includes managing the design, development, and product portfolio of our next-generation cloud platform, Green Lake. Working with customers, we help them reimagine their information technology needs to deliver a simple, consumable solution that helps them drive their business results.

What you’ll do:

We are seeking an experienced Technical Documentation Manager, to lead our documentation team in creating high-quality, accurate, and user-friendly Technical Documentation. You will play a pivotal role in the efficient flow of information throughout the organization, ensuring that Sales, Implementation, and Customer Success teams are equipped with timely and relevant documentation.

Responsibilities:

• Hands on Technical Documentation Manager will own, coordinate, and drive the documentation efforts of the team.

• From analysis and planning, through publishing and maintenance, the Technical Documentation Manager will lead initiatives to produce best-in-class documentation for our end users, implementation partners, and professional services teams.

• Take ownership of overall Technical Documentation and related processes, driving continuous improvement and staying updated with industry best practices

• Ensure documentation is updated in conjunction with product changes, releases, and feedback.

• Proofread, peer-review and edit documentation authored by Engineering and Technical Writing teams.

• Track and manage documentation related projects from concept through delivery and maintenance.

• Keep abreast of and evaluate current and potential documentation technologies and systems and make recommendations for change where appropriate.

• Evaluate and implement documentation tools and systems to streamline the content creation and publishing process.

• Understands software engineering concepts, IT Infrastructure services or a product category.

What you need to bring:

• Bachelor's/ master’s degree.

• Proven experience in technical writing and documentation management, preferably in a Product driven environment.

• Ability to understand and author and generate documentation using Markdown or other markup languages.

• Experience in writing API documentation

• Experience in documentation tool Hugo and versioning tool GitHub

• Strong leadership and team management skills.

• Excellent written and verbal communication skills.

• Knowledge of industry best practices for Technical Documentation.

• Ability to work collaboratively with cross-functional teams.

• Good to Have ITOM domain knowledge.

Accountability, Accountability, Active Learning, Active Listening, Administrative Procedures, Agile Methodology, Agile Scrum Development, Bias, Business, Coaching, Company Policies, Creativity, Critical Thinking, Data Analysis Management, Data Collection Management, Deliverables Management, Design, Design Thinking, Document Controls, Empathy, External Customers, File Maintenance, Follow-Through, Growth Mindset, Intellectual Curiosity {+ 5 more}

Health & Wellbeing

We strive to provide our team members and their loved ones with a comprehensive suite of benefits that supports their physical, financial and emotional wellbeing.

Personal & Professional Development

We also invest in your career because the better you are, the better we all are. We have specific programs catered to helping you reach any career goals you have — whether you want to become a knowledge expert in your field or apply your skills to another division.

Diversity, Inclusion & Belonging

We are unconditionally inclusive in the way we work and celebrate individual uniqueness. We know diverse backgrounds are valued and succeed here. We have the flexibility to manage our work and personal needs. We make bold moves, together, and are a force for good.

#india #hpeocto

Job:

Engineering Services

Job Level:

Manager_1

Hewlett Packard Enterprise is EEO F/M/Protected Veteran/ Individual with Disabilities.

HPE will comply with all applicable laws related to employer use of arrest and conviction records, including laws requiring employers to consider for employment qualified applicants with criminal histories. .