Systems Engineer Global Data Operations

VN886

Full Time

India

We’re on a bit of a mission at OnProcess, part of Accenture. We are helping the world’s service supply chains get a whole lot better. Why? Because we believe that great customer service is a necessity, digital innovation is a game-changer and a new approach towards the ‘circular’ supply chain will drive dramatic sustainability benefits to the world – and we are making all this happen.
OnProcess are market leaders in the provision of innovative, engaging and value driven parts supply chain solutions across a diverse range of sectors. Solutions provided by OnProcess span Service Parts Planning, Delivery and Recovery services and comprise multiple technical and non-technical components.

The System Engineer – Global Data Operation role is integral to our Global Data Operations team, responsible for managing customer data feeds and ensuring seamless job automation. This position requires flexibility in work hours to accommodate various time zones, including shifts covering morning, afternoon, evening, night, and weekends.

Duties and Responsibilities
Feed Processing

Processing feeds which are manual.

Monitoring of automated feeds.

Trouble shoot and fix in real-time any feed alerts/failures.

Manage and monitoring of automated feeds/Azure pipelines.

End-to-end management of real time API based data imports along with exception handling.

Trouble shoot and fix in real-time any feed alerts/failures – both file based, and API driven.

Escalate exceptions having business impacts, to higherups/senior levels.

Maintain and review feed reconciliation.

Job-Automation & Reporting

Monitor automated Visual Cron jobs

Monitor automated jobs for import processes in Azure.

Develop process to track/monitor data push from Azure to Salesforce

Reconciliation of data updates in different platform touch points.

Produce data driven reports in Azure – ad-hoc, manually generated or automated.

Develop and support maintenance of extensive process and technical documentation.

Implementation Activities

Work on new implementations hand-offs from project teams/other DB teams.

Create tasks and reconciliation routines.

Validation and testing.

Essential Skills

Working knowledge and confident with RDMBS and SQL

Having worked on MS Excel, MS Access, MS SQL

Working knowledge in Excel Power Query

Advanced database/SQL skills, Development of stored procedures.

Programming concepts including application development exposure.

Understanding of Micro Service/API

Working experience in Azure (CI/CD)

Advanced knowledge of Office tools

Strong verbal and written English communication skills.

Documentation/presentation capabilities

Team player, fast learner, go-getter.

Analytical skills to trouble shoot

Ability to meet deadlines and manage stress effectively in high demand situations.

Exposure with remote work model.

Flexibility towards work schedules - 5-day work week but requires 24x7 availability.

Be self-motivated, innovative, highly accountable and carry integrity.

Qualifications and Work Experience:

Bachelor's degree in IT, Computer Science, or related field (BE/B. Tech./BCA/MCA/B. Sc./M. SC).

1-2 years of relevant experience in:

Relational Database Management Systems (RDBMS) and SQL.

Azure Pipeline.

Bachelor's Degree