AddressExperience - 3-5 years
Full Time - Hyderabad, India
Vacancy - 1
Lab OS/SW support:
• Deployment and support of automated OS provisioning infrastructure • Testing OS provisioning automation frameworks in customer environment • Configuring OS installation & customization automations per customer requirements • OS installation using internal and external builds, automated and manual OS provisioning techniques, procedures and customer requirements • Performing OS configuration, software installations, troubleshooting and issues resolution including issues related to network, authentication, remote access,storage • Performing security patching including working with users to schedule downtime • Enabling and supporting virtualization solutions in labs at both hypervisor and VMs level
Lab Hardware support:
Hardware landing, move and end-of-life including assembling and disassembling • Hardware upgrades and parts replacements, Firmware updates • Hardware troubleshooting and issues resolution including searching for suitable replacement parts, working with external vendors for on warranty systems, working with internal support teams. • Asset tracking systems updates about lab systems status and configuration • Lab Monitoring services • Hardware walkthrough diagnosis and resolution of found issues • Checking monitoring reports/alerts and resolution of found issues
Transition to new company support
• Systems rebuild support per plan • Software licensing removal/replacement support • Systems cleanup • Remove tools • Remove credentials • Remove/replace certificates • Perform Drive sanitization • Integration testing
Skills Requirements:
TCP/IP knowledge with working experience to troubleshoot system network connectivity issues. • Windows system administration experience e.g. Windows client, Windows Server • Knowledge and experience of virtualization solutions e.g. VMware HW troubleshooting experience incl. server platforms and not stable pre-release samples. • Experience in configuration and support of network services and applications such as DNS, DHCP, NIS, SSH, NFS, X11, VNC. • Linux system administration experience e.g. SLES, RHEL, Ubuntu - will be an advantage • Scripting skills such as Bash, Perl, Python, Windows PowerShell - will be an advantage • Ability to build/compile OS drivers and tool chains - will be an advantage mode of working: has to be onsite in the Labs of SKC all 5 days of the week
