Student Service & Officer

1. Ensure a delightful customer service experience by developing a strong rapport with the Student & Parents.

2. Addressing the concerns of Students & Parents by offering a quick resolution.

3. Collaborate and consult with parents, teachers, branch head and any other stakeholders to ensure a favourable learning environment for the student.

4. Ensure collection of outstanding fee from parents within the specified time.

5. Ensure retention of Students and controlling Left-outs.

6. Collaborate with ACAD and Non ACAD teams, to manage all class announcements, notice board maintenance & Parent Teacher Meeting Coordination.

7. Ensure adherence to internal process and compliances.

Job Type: Full-time

Salary: ₹25,000.00 - ₹30,000.00 per month

Benefits:

• Cell phone reimbursement
• Commuter assistance
• Health insurance
• Internet reimbursement
• Leave encashment
• Life insurance
• Provident Fund

Schedule:

• Day shift
• Morning shift

Supplemental pay types:

• Performance bonus
• Yearly bonus

Education:

• Bachelor's (Required)

Experience:

• Customer service: 1 year (Required)

Language:

• English (Required)
• Kannada (Required)

Work Location: In person