AddressHiring Path:
- Open to the public
Who May Apply/Clarification From the Agency:
- All Interested Applicants / All Sources
Security Clearance Required:
Public Trust - Background Investigation
Appointment Type
Permanent
Appointment Type Details:
- Indefinite subject to successful completion of probationary period
Marketing Statement:
We encourage you to read and understand the Eight (8) Qualities of Overseas Employees before you apply.
Summary:
The work schedule for this position is:
- Full Time (40 hours per week)
Start date: Candidate must be able to begin working within a reasonable period of time (8-12 weeks) of receipt of agency authorization and/or clearances/certifications or their candidacy may end.
Supervisory Position:
No
Relocation Expenses Reimbursed:
No
Duties
The Community Management Coordinator for Social Media works under the direct supervision of the Strategic Content Coordination Specialist (SCCS) and has no supervisory responsibilities. Is responsible for building and maintaining Consulate social media properties; for developing an editorial calendar at least six months in advance designed to promote Consulate priorities with online social media communities; and customizing content and online engagement to promote U.S. Mission objectives. Organizes and hosts online conversations; designs and develops innovative engagement opportunities and tools. Provides guidance to PD Public Engagement staff and other Consulate personnel who engage with online social media communities on standards, regulations, and policies for the use of digital properties. India’s social media landscape is on par with that of the United States, either leading or in the world’s top three followings on major platforms including Facebook, Instagram, Twitter, and WhatsApp. The Chennai consular
district, which covers the South Indian states of Tamil Nadu, Kerala, Karnataka, and the Union Territories and has a population of 180 million people, has undergone a faster rate of economic growth than most northern states and is home to Bangalore (Bengaluru), India’s “Silicon Valley.”
Qualifications and Evaluations
Requirements:
EXPERIENCE: A minimum of three years of progressively responsible experience in a multilingual, multicultural or multinational organization is required. Market research and audience analysis, and design and execution of online campaigns must have been significant components of the job. Must have experience managing digital properties, including direct online interaction with the public, and content creation in multimedia and traditional formats.
Education Requirements:
Mandatory: A university degree in communications, business, marketing or local equivalent is required.
Evaluations:
This may be tested
LANGUAGE: Mandatory: Level 4 (Fluent) Speaking/Reading/Writing English is required AND
Option A: Level 4 (Fluent) Speaking/Reading/Writing Tamil is required; OR,
Option B: Level 4 (Fluent) Speaking/Reading/Writing Malayalam is required; OR,
Option C: Level 4 (Fluent) Speaking/Reading/Writing Kannada is required.
SKILLS AND ABILITIES Optional: This is not required, but if used, derive from Section 15(f) of PD. These must be specific and clearly worded. The information added here will be used to qualify the applicants during the recruitment process.
EQUAL EMPLOYMENT OPPORTUNITY (EEO): The U.S. Mission provides equal opportunity and fair and equitable treatment in employment to all people without regard to race, color, religion, sex, national origin, age, disability, political affiliation, marital status, or sexual orientation.
Qualifications:
All applicants under consideration will be required to pass medical and security certifications.
Benefits and Other Info
Benefits:
Agency Benefits:
Locally Employed Staff, including Members of Household (MOHs), and Third-Country Nationals (TCNs), working at the U.S. Consulate General, Chennai may receive a compensation package that may include health, separation, and other benefits.
For EFMs, benefits should be discussed with the Human Resources Office.
The pay plan is assigned at the time of the conditional offer letter by the HR Office.
Other Information:
HIRING PREFERENCE SELECTION PROCESS: Applicants in the following hiring preference categories are extended a hiring preference in the order listed below. Therefore, it is essential that these applicants accurately describe their status on the application. Failure to do so may result in a determination that the applicant is not eligible for a hiring preference.
HIRING PREFERENCE ORDER:
1. AEFM / USEFM who is a preference-eligible U.S. Veteran*
2. AEFM / USEFM
3. FS on LWOP and CS with reemployment rights **
IMPORTANT: Applicants who claim status as a preference-eligible U.S. Veteran must submit a copy of their most recent DD-214 (“Certificate of Release or Discharge from Active Duty”), Letter from Veterans’ Affairs which indicates the present existence of a service-connected disability dated within the past six months, equivalent documentation, or certification. A “certification” is any written document from the armed forces that certifies the service member is expected to be discharged or released from active duty service in the armed forces under honorable conditions within 120 days after the certification is submitted by the applicant. The certification letter should be on letterhead of the appropriate military branch of the service and contain (1) the military service dates including the expected discharge or release date; and (2) the character of service. Acceptable documentation must be submitted in order for the preference to be given.
** This level of preference applies to all Foreign Service employees on LWOP and CS with re-employment rights back to their agency or bureau.
For more information (i.e., what is an EFM, USEFM, AEFM, MOH, etc.?) and for additional employment considerations, please visit the following link.
