AddressAbout BNP Paribas Group:
BNP Paribas is a top-ranking bank in Europe with an international profile. It operates in 71 countries and has almost 199 000 employees. The Group ranks highly in its three core areas of activity: Domestic Markets and International Financial Services (whose retail banking networks and financial services are grouped together under Retail Banking & Services) and Corporate & Institutional Banking, centred on corporate and institutional clients. The Group helps all of its clients (retail, associations, businesses, SMEs, large corporates and institutional) to implement their projects by providing them with services in financing, investment, savings and protection. In its Corporate & Institutional Banking and International Financial Services activities, BNP Paribas enjoys leading positions in Europe, a strong presence in the Americas and has a solid and fast-growing network in the Asia/Pacific region.
About BNP Paribas India Solutions:
Established in 2005, BNP Paribas India Solutions is a wholly owned subsidiary of BNP Paribas SA, a leading bank in Europe with an international reach. With delivery centers located in Bengaluru, Chennai and Mumbai, we are a 24x7 global delivery center. India Solutions services three business lines: Corporate and Institutional Banking, Investment Solutions and Retail Banking for BNP Paribas across the Group. Driving innovation and growth, we are harnessing the potential of over 6000 employees, to provide support and develop best-in-class solutions.
About Businessline/Function :
Hobart is a ticket management tool, which is built in-house to cater the diversified nature of handling user requests. It will help L1 support team to handle user requests and assign the tickets to respective teams for closure. The support team can track the ticket status and respond back to end users. There are provisions to automatically create tickets based on email, generate dashboard of tickets with various states and generate KPIs.
Job Title:
Trainee Software Engineer
Date:
04-May-23
Department:
Transversal IT
Location:
Chennai
Business Line / Function:
CIB / Transversal IT –
CEP
Reports to:
(Direct)
Ugandiran C
Grade:
(if applicable)
(Functional)
Number of Direct Reports:
Nil
Directorship / Registration:
NA
Position Purpose
Provide a brief description of the overall purpose of the position, why this position exists and how it will contribute in achieving the team’s goal.
The current requirement is to on board a candidate, who can support onboarding of new users to our Application. The associate will be working in one of the strategic projects of BNP Paribas and will help in enhancing applications to be used by Corporate Clients. The candidate should possess good interpersonal skills and experience in multi-geographical work model.
Responsibilities
Direct Responsibilities
- Should have both verbal and written communication skills
- Should be able to understand user requirements and resolve their access issues
- Adhere to project process and guidelines
- Discuss with Production support team for any user queries
- Support Application validation for specific functionalities
- Able to develop reports using Excel graphs and pie charts
Contributing Responsibilities
- Track user requests and provide appropriate reports to Management
- Support testing team in completing some regression tests
Technical & Behavioral Competencies
Required technical skills:
- Basic Excel skills to track user requests and generate reports
- Basic knowledge of SQL to write simple Select & Update queries
Behavioral Competencies:
- Must have good communication skills
- Basic knowledge in any defect tracking tools / Jira
Specific Qualifications (if required)
Skills Referential
Behavioural Skills: (Please select up to 4 skills)
Ability to collaborate / Teamwork
Personal Impact / Ability to influence
Communication skills - oral & written
Critical thinking
Transversal Skills: (Please select up to 5 skills)
Analytical Ability
Ability to develop and adapt a process
Ability to manage / facilitate a meeting, seminar, committee, training…
Ability to understand, explain and support change
Choose an item.
Education Level:
Bachelor Degree or equivalent
Experience Level
Beginner
Other/Specific Qualifications (if required)
About BNP Paribas Group:
BNP Paribas is a top-ranking bank in Europe with an international profile. It operates in 71 countries and has almost 199 000 employees. The Group ranks highly in its three core areas of activity: Domestic Markets and International Financial Services (whose retail banking networks and financial services are grouped together under Retail Banking & Services) and Corporate & Institutional Banking, centred on corporate and institutional clients. The Group helps all of its clients (retail, associations, businesses, SMEs, large corporates and institutional) to implement their projects by providing them with services in financing, investment, savings and protection. In its Corporate & Institutional Banking and International Financial Services activities, BNP Paribas enjoys leading positions in Europe, a strong presence in the Americas and has a solid and fast-growing network in the Asia/Pacific region.
About BNP Paribas India Solutions:
Established in 2005, BNP Paribas India Solutions is a wholly owned subsidiary of BNP Paribas SA, a leading bank in Europe with an international reach. With delivery centers located in Bengaluru, Chennai and Mumbai, we are a 24x7 global delivery center. India Solutions services three business lines: Corporate and Institutional Banking, Investment Solutions and Retail Banking for BNP Paribas across the Group. Driving innovation and growth, we are harnessing the potential of over 6000 employees, to provide support and develop best-in-class solutions.
About Businessline/Function :
Hobart is a ticket management tool, which is built in-house to cater the diversified nature of handling user requests. It will help L1 support team to handle user requests and assign the tickets to respective teams for closure. The support team can track the ticket status and respond back to end users. There are provisions to automatically create tickets based on email, generate dashboard of tickets with various states and generate KPIs.
Job Title:
Trainee Software Engineer
Date:
04-May-23
Department:
Transversal IT
Location:
Chennai
Business Line / Function:
CIB / Transversal IT –
CEP
Reports to:
(Direct)
Ugandiran C
Grade:
(if applicable)
(Functional)
Number of Direct Reports:
Nil
Directorship / Registration:
NA
Position Purpose
Provide a brief description of the overall purpose of the position, why this position exists and how it will contribute in achieving the team’s goal.
The current requirement is to on board a candidate, who can support onboarding of new users to our Application. The associate will be working in one of the strategic projects of BNP Paribas and will help in enhancing applications to be used by Corporate Clients. The candidate should possess good interpersonal skills and experience in multi-geographical work model.
Responsibilities
Direct Responsibilities
- Should have both verbal and written communication skills
- Should be able to understand user requirements and resolve their access issues
- Adhere to project process and guidelines
- Discuss with Production support team for any user queries
- Support Application validation for specific functionalities
- Able to develop reports using Excel graphs and pie charts
Contributing Responsibilities
- Track user requests and provide appropriate reports to Management
- Support testing team in completing some regression tests
Technical & Behavioral Competencies
Required technical skills:
- Basic Excel skills to track user requests and generate reports
- Basic knowledge of SQL to write simple Select & Update queries
Behavioral Competencies:
- Must have good communication skills
- Basic knowledge in any defect tracking tools / Jira
Specific Qualifications (if required)
Skills Referential
Behavioural Skills: (Please select up to 4 skills)
Ability to collaborate / Teamwork
Personal Impact / Ability to influence
Communication skills - oral & written
Critical thinking
Transversal Skills: (Please select up to 5 skills)
Analytical Ability
Ability to develop and adapt a process
Ability to manage / facilitate a meeting, seminar, committee, training…
Ability to understand, explain and support change
Choose an item.
Education Level:
Bachelor Degree or equivalent
Experience Level
Beginner
Other/Specific Qualifications (if required)
