Address
SalaryDescription
You`ll have the following skills & experience
• At least 1 years relevant experience
• Full level understanding on 2-3 technologies or Expert level understanding on 8-15 technologies
• Basic level understanding of LAN/WAN/WLAN/BGP/MPLS/OSPF/EIGRP/DMVPN/IPSEC/Voip/ISDN/ SIP/Cloud technologies
• Intermediate level of Cisco Data(Routing and Switching)
• Basic level of understanding of ISO 20000
• Full level of Understanding of the products solutions to a solid ‘basic’ level (e.g. same as Sales roles) and in depth operational/service processes would be beneficial
• Solution monitoring and multi-layer troubleshooting
• Intermediate level Technical understanding of architecture and design flows
• Ability to organize and attend on international conference call and discuss technical issues
• Experience in operation of end to end customer solutions
• Excellent communication, Interpersonal and Negotiation skills - internally, analytical thinking and customer facing
• Self-starter, able to work with minimal guidance and supervision
• Team-player eager to learn and also share skills and experience
• Enthusiastic and pro-active with a desire to improve service for the customer, and other internal users
• Keen learner and support CI environment
• Stakeholder management (Account Team) with internal and external customers
