AddressJob Objective: Objective of this role is to screen recruiter posted jobs for authenticity and raise fraudulent / suspicious ones, thereby contributing to maintaining the credibility of live jobs on the business portal.
Job Description:
- Screen and audit the job posting content and identify suspicious or potential threats
- Review queued listings / transactions and independently determine if the reviewed listings are fraudulent or legitimate
- Apply due diligence for critical decisions related to content / clients screened
- Review and address grievance / complaints / query emails as per the defined matrices
- Manage all the escalations / complaints from internal as well external clients via calls/emails
- Identify inefficiencies in workflows and suggest solutions.
Desired Candidate Profile :
- Prior experience is escalation / grievance management / compliance or fraud detection will be preferred
- Excellent written communication skills
- Should have a fair working knowledge of MS Office applications (MS Excel, Word, Powerpoint)
- Good interpersonal skills
- Ability to work independently and under pressure
- Comfortable with rotational timings / shifts.
