AddressCompany Overview
Here at UKG, our purpose is people™. Our HR, payroll, and workforce management solutions help organizations unlock happier outcomes for all. And our U Krewers, who build those solutions and support our business, are talented, collaborative, and innovative problem-solvers. We strive to create a culture of belonging and an employee experience that empowers our people – both at work and at home. Our benefits show that we care about the whole you, from adoption and surrogacy assistance to tuition reimbursement and wellness programs. Our employee resource groups provide a welcoming place to land, learn, and connect with those who share your passions and interests. What are you waiting for?
Description & Qualifications
Description
Sr. Collections Analyst – AR, Credit & Collections AnalystThis position will be an essential part of the AR and Credit & Collections function. Key responsibilities will include the review and resolution of open items, driving process efficiencies in the areas of cash receipts and manual invoicing. This role will also be focused on the resolution of past due accounts within the parameter of existing credit and collections policies as well as decision making and judgment regarding accounts receivable and account reconciliation. This role will also support the AR and Credit & Collections teams with various reporting requirements. This role will also support the E-Invoicing process and to build the controls around all the above-mentioned processes.
This position will be based out of Kronos’ Noida office in India and will report to the Accounts Receivable Manager who is also based out of Kronos’ Noida office in India. Further, this position will operate during 11:30am IST to 8:30pm IST.
Primary Job Responsibilities
- Maximize efficiencies within the Cash Receipts and Invoicing functions including introducing new processes and technologies to streamline daily operations
- Collaborate with internal customers to provide necessary reporting
- Maintain proper internal controls relating to cash receipts and invoicing
- Assist in the month end close processes – Journal entries, Reconciliations, Closing AR Sub-ledger
- Assist with integration of acquired AR
- Serve as liaison between customer and field sales and service to resolve disputes and initiate credit memos as needed.
- Manage a portfolio of accounts receivable for assigned territory
- Account reconciliation: provide back-up detail for training, services, or proof of delivery; submit tie-offs and refund requests as needed to clean up account balances.
- Assist in the management of the credit hold process for orders under $10,000. Contact customers to resolve past due balances prior to release.
- Recommend professional service holds, halt global support when needed, communicate status of accounts and pending high dollar receivables. Initiate conference calls on problem accounts.
- Provide reporting on various metrics
- Provide month-end reporting
- Manage the marquis credit program
- Driving the responsibilities within the team and groom team members to have equal level of knowledge
Qualifications
- 5+ years of work experience
- B. Com Graduate
- Working experience of Cash Applications with Oracle & D365 is required
- Advanced working knowledge of Microsoft Excel
- Excellent verbal & written communication skills
- Ability to embrace technology and change
- Strong people and customer service skills, advocate positive working relationships among internal and external customers
- Well-organized, extreme attention to detail and a self-directed individual
- Advanced Microsoft Excel or Power BI reporting tool knowledge will be a plus.
- Robotics RPA knowledge will be a plus.
- Person should have exposure in ERP implementation.
- Person should have exposure in Process automations.
- Person should have exposure in Process Transitions.
EEO Statement
Equal Opportunity Employer
Ultimate Kronos Group is proud to be an equal opportunity employer and is committed to maintaining a diverse and inclusive work environment. All qualified applicants will receive considerations for employment without regard to race, color, religion, sex, age, disability, marital status, familial status, sexual orientation, pregnancy, genetic information, gender identity, gender expression, national origin, ancestry, citizenship status, veteran status, and any other legally protected status under federal, state, or local anti-discrimination laws.
