Address
Form of work
SalaryKey Accountabilities
• Understand Clarity and Rally PPM tools and functionality. Understand how the tool is used by users for managing vendors as it relates to projects and/or time entry. Understand how the tool is used by the Technology Business Management Governance team.
• Manage basic inbound requests and questions related to TVM business processes, including analysis to identify allocations to projects via transaction entries, budget/ billing, supporting processing for forecasts, timesheet compliance reporting, and verify analysis of concerns about approved budgets/schedule versus the actuals (using Clarity tool).
• Handle vendor status report maintenance requests with Vendors and augment with related clarity reports. Provide cross-training on tool usage and deliverables as needed. Familiarity with dashboards and reporting via Tableau or Excel and other tools as designated by the VTM team.
• Analyze reports from Clarity and perform rate audits of contracts monthly.
• MyID – Weekly Onboarding as needed, Monthly Audit (work with Vendor to identify and submit Vendor resources needing to be terminated)
• Clarity Onboarding and User Activity Form Modifications (UAF Modifications) as needed.
• Own both MyID & Clarity vendor resource processes with best practices for data quality maintenance, data governance, and business process improvements.
• Run/manage/update standard reports, including vendor process compliance/ discrepancies, cross-functional reports, and others in Clarity, Rally, Ariba, Service Now, and other tools as needed.
• Manage contract and PO approval processes including approval from all stakeholders
• Conduct base level of data validation and QA in the VTM tools to maintain data quality and data governance.
• Support process improvement initiatives to improve resources, project data, and maintenance processes.
• Support training and or job aid development and reviews/communication of processes and reports as needed to improve adoption of processes.
• Performs other related duties, as assigned, independently and in collaboration with users and the TBM Governance team.
Key Shared Accountabilities
• Conduct base level of data validation and QA in the Vendor Management tools to ensure data quality and data governance of the Strategic suppliers for reporting and dashboards.
• Creation and support of monthly performance reporting
• Support process improvement initiatives to improve Vendor Management processes, vendor resource-related processes, and any related project data and maintenance processes.
Key Interfaces
Organizational: Vendor Management, Project management, Finance, Procurement, GIO (Service Now)
Tools: Clarity, Ariba, Tableau, MS Office 365 suite, ServiceNow, Adobe (Tableau and Power BI a plus)
• Process: Vendor Management Processes
• Reporting: Vendor Management Processes
Required Education, Experience, Technical Skills and Knowledge
Education
• BS degree.
Experience
• Around 4 years experience
Technical Skills and Knowledge
• Highly Detailed oriented and process-oriented. Enjoys data quality efforts and collaborating for finding and correcting issues.
• Clarity 16. x - Able to create or refine business processes, create, or modify projects and efforts, run reports, and modify projects, rates, and or supporting data.
• Rally (basic knowledge)
• Tableau (basic knowledge)
• Power BI (basic knowledge)
• MS Office 365 apps (high-level proficiency)
• Adobe (working knowledge)
• Ariba (working knowledge)
• Service Now (working knowledge)
At IHG, we’ve made a promise. As one of the world’s leading hotel groups, we’re here to deliver True Hospitality for Good. Making our guests and colleagues feel welcome, cared for, recognised and respected – wherever they are in the world. Want to be part of the journey?
