Address
SalaryDescription
Solution Designer - Solutions Engineering (Operations) - 13001 Date:
12 Dec 2023 Location:
Chennai, India Company:
Tata Communications Role:
Technical Engineer - RAN Integration(Ericson) & German Language Specialist Shift:
UK Shift Location:
Chennai Role purpose: Foreign Lanaguage translator -German Providing technical support to RAN and Field Engineers for all on the day activities, 2G/3G/4G/5G integrations various upgrades of existing sites (capacity upgrades; U9, L18, L21, L26 Tech Adds) 4G recommisioning and Support for Field Revisit under the INC resolution and surveys. Ensuring quality of completed activities is meeting expected standards calls performance checks (various counters in Cell Performance Monitor or Query Result Configuring RETs and TMAs) Key Responsibilities: Communication and synchronization between Back-office and Field Force assist troubleshooting of installation problems Working Experience in German translation projects to English Support to Field Force for External Alarms and Acceptance Test, RETs setup, tests, and calibration Need to Perform Configuration/Performance and fault management Daily Call test information delivery and Remote call test support to Field Force Commissioning file and ret report delivery to Field Force for HOP information Interference analysis validation for full site solution Trigger and escalation operational/configuration/performance issues that might require support from other functional teams (Tx/Core provisioning) via INC Remedy Management and resolution Audit on installation issues (identifying PIM issues, RTWP and External Interference, Support for Cross Feeder investigation) Follow up of all INC tickets opened and supporting partners in the resolution Providing support to RAN Engineers on any kind of script related issues, fixing configuration faults, Troubleshooting of Tx issues, and providing support on escalations to relevant teams Take the necessary preventive and corrective measures to ensure agreed service availability after planned works.
Perform second level troubleshooting processes, ensuring high quality and short service restoring time for RAN elements Providing resource management support Implementing process and technology improvements to increase operational and organizational efficiency Demonstrated ability to work with teams to develop their functional competencies through process improvements. Follow industrys standards and best practices Ericsson Ericsson BBU6630 / BBU6648 integration Swap activity / Carrier addition / sector addition RET configuration DUW / DUG / DUS RRU / AIR Core competencies, knowledge and experience Performing remote configuration expansions as well as new site integrations on 2G, 3G , 4G & 5G Huawei/Ericson sites Translation from Spanish to English and vice versa Performing site parameter modifications Generating nodeB scripts for IP migrations using CME Defining external alarms for new integrations, alarm checks and troubleshooting Unlocking sites for final integration.
Verifying test call results, checking life traffic on site Checking major KPI`s (CSSR, DCR, call attempts, cell availability, HO-drops, etc) while troubleshooting faults raised by customers Performing remote configuration expansions as well as new site integrations on 2G, 3G, 4G & 5G for Huawei & Ericsson sites Verifying functionality of transmission to site and troubleshooting if required. Transmission verifying and testing on BSC/RNC/nodeB/enodeB end via M2000 & Ericsson OSS as well as parameters checks on transmission nodes via Tellabs NMS and NSN Netviewer. Experience in Unison ,ENM, U2020 and Cramer planning tool Experience/knowledge on below tool. Must have technical/professional qualifications: Foreign language translator Germany Certification at Germany B2 or C1 Level.
Strong knowledge of German culture Working Experience in Germany translation projects to English Responsible for translating process document to English & Germany Translation from Germany to English and vice versa Proficient in reading, writing & speaking of Germany & English Language Science /BE Graduate with 3-7 Years of Experience in Software/Networking/Telecom Domain Job Segment:
Testing, Operations Manager, Telecom, Telecommunications, Technical Support, Technology, Operations
