Software Support Executive

JOB RESPONSIBILITIES:-

Addressing user s complaints pertaining to software application and guide them about functional aspect of the software and mobile application.

Help clients for mobile application installation process and educate them for the utilisation.

Having hands on experience about MS office.

Follow up with clients to ensure their systems are functional

Help to create user manual and functional document preparation

SKILLS REQUIRED:-

Proven work experience as a Software support assistant.

Proven experience as a help desk technician or other customer support role.

Hands-on experience with Windows.

Excellent problem-solving and multitasking skills.

Customer-oriented attitude.