SOC L2 Proofpoint  

Tier 2 Analyst will perform Proofpoint related activities – ØMonitoring of Proofpoint email alerts coming to the common DL Distribution List ØAnalysis and investigation of the Proofpoint alerts to identify true positives that need to be acted upon ØBased on the analysis take necessary remediation steps depending upon the level of access given to the Proofpoint tool eg of steps Whitelist sender Blacklist sender quarantine email release from quarantine etc ØEscalate to next level support Tier 2 Tier 3 if required access is not available or if the alert needs more detailed investigation and troubleshooting...