AddressAbout Us
Join Comfort Click, a premier e-commerce MNC specialising in branded nutraceuticals and healthcare products for both retail and pets. Since our inception in 2005, we've rapidly expanded, now serving multiple countries across Europe.
Our UK headquarters, along with our dynamic Indian offices in Hyderabad and Vadodara, are at the forefront of continuous innovation, strongly focused on nurturing in-house talent. We cultivate a collaborative culture, driven by both our management and employees. In our fast-paced and energetic environment, decision-making is swift, offering you the chance to grow professionally alongside experienced experts, including our senior management and company owners.
Come and be an integral part of Comfort Click's exhilarating growth story, where your efforts and contributions are deeply valued.
Our UK headquarters, along with our dynamic Indian offices in Hyderabad and Vadodara, are at the forefront of continuous innovation, strongly focused on nurturing in-house talent. We cultivate a collaborative culture, driven by both our management and employees. In our fast-paced and energetic environment, decision-making is swift, offering you the chance to grow professionally alongside experienced experts, including our senior management and company owners.
Come and be an integral part of Comfort Click's exhilarating growth story, where your efforts and contributions are deeply valued.
The Job
As a Shopify store manager your responsibilities will revolve around creating, optimising, and maintaining e-commerce websites using the Shopify platform. Your primary objective is to ensure that the online store is visually appealing, functional, user-friendly, and optimised for business success.
Key Responsibilities
- Team Leadership
Provide leadership and direction to the team.
Mentor and support team members, fostering a collaborative work environment.
Conduct regular team meetings and performance reviews.
- Project Management
Oversee multiple projects simultaneously.
Collaborate with other departments (such as product management, engineering, and marketing) to ensure cohesive project execution.
Develop project timelines and manage resources to meet deadlines.
Optimise resource allocation to maximise efficiency and productivity.
- Shopify Store Setup
Assist in the initial setup of a Shopify store, including configuring settings, choosing themes, and customising the store's appearance.
Ensure that the store is optimised for user experience and mobile responsiveness.
- Theme Customisation
Customise Shopify themes to align with the brand and design requirements of the business.
Implement design changes, CSS modifications, and other adjustments to enhance the visual appeal of the store.
- Product Management
Upload and manage product listings, including product descriptions, images, and pricing.
Optimise product pages for SEO (Search Engine Optimisation) to improve search rankings.
- Payment and Checkout Configuration
Configure payment gateways and ensure a smooth and secure checkout process.
Implement and optimise features like discount codes, gift cards, and abandoned cart recovery.
- App Integration
Integrate and configure third-party Shopify apps to extend the functionality of the store.
Evaluate new apps and recommend those that can enhance the store's performance.
- Analytics and Reporting
Set up and configure Google Analytics or other analytics tools to track and analyse website traffic and user behaviour.
Generate reports and provide insights to improve the store's performance.
- Performance Monitoring
Monitor the performance of the Shopify store, identifying and addressing issues related to speed, responsiveness, and overall functionality.
Implement optimisations to enhance the website's performance.
- Security and Compliance
Ensure that the Shopify store adheres to security best practices.
Stay informed about and implement compliance requirements related to e-commerce and online transactions.
- Continuous Improvement
Stay updated on Shopify updates, new features, and industry trends.
Recommend and implement improvements to keep the store competitive and user-friendly.
- Strategic Planning
Work closely with senior management to align strategies with overall business goals.
- Collaboration
Collaborate with cross-functional teams, including product managers, developers, marketers, and other stakeholders.
Bridge the gap between other departments to ensure a unified approach to product development.
- Skill Development
Identify skill gaps within the team and facilitate training or professional development opportunities.
Stay updated on industry trends and encourage continuous learning among team members.
- Quality Assurance
Review and approve final work before implementation.
Ensure that deliverables meet high standards of quality and align with project objectives.
- Communication
Effectively communicate strategies, rationales, and solutions to the team and stakeholders.
Present concepts and progress updates to leadership and other relevant parties.
About You
- Minimum 5 years of experience in a similar role.
- Previous experience in a leadership or managerial role.
- Demonstrated leadership skills with the ability to motivate and guide a design team.
- Excellent verbal and written communication skills to effectively convey concepts, strategies, and decisions to team members and stakeholders.
- Strong project management skills, including the ability to develop project timelines, manage resources, and meet deadlines.
- Strong analytical and problem-solving skills, with the ability to make informed design decisions based on data and user feedback.
- You have worked within an ecommerce environment.
- Intelligent, a strong work ethic and an amazing attitude.
Benefits
- Market leading pay rates.
- Performance based incentives.
- 95% of management promoted from within.
- Service recognition awards.
- Regular performance recognition awards.
- Fantastic social events.
- Dynamic, motivated international team.
What are you waiting for?
It doesn't surprise us that we have become one of the most popular employers within the industry. We pay well, we invest in people and have fun whilst recognising your contribution.
We are proud to have become an internationally award winning employer and want to continue our success through you. A lot of people want an opportunity to showcase their talent and be recognised for it. If you are considering a move, just get in touch with our team who would be happy to help answer any of your questions. If you are ready to apply, simply email us a copy of your latest CV together with your expectations and why you think you are ideal for this role!
