AddressServiceNow Developer Technical Lead
Full-time
Company Description
About Sopra Steria
Sopra Steria, major Tech player in Europe recognised for its consulting, digital services and software development, helps its clients drive their digital transformation and obtain tangible and sustainable benefits. It provides end-to-end solutions to make large companies and organisations more competitive by combining in-depth knowledge of a wide range of business sectors and innovative technologies with a fully collaborative approach. Sopra Steria places people at the heart of everything it does and is committed to putting digital to work for its clients in order to build a positive future for all. With 50,000 employees in nearly 30 countries, the Group generated revenue of €5.1 billion in 2022.
The world is how we shape it.
Sopra Steria, major Tech player in Europe recognised for its consulting, digital services and software development, helps its clients drive their digital transformation and obtain tangible and sustainable benefits. It provides end-to-end solutions to make large companies and organisations more competitive by combining in-depth knowledge of a wide range of business sectors and innovative technologies with a fully collaborative approach. Sopra Steria places people at the heart of everything it does and is committed to putting digital to work for its clients in order to build a positive future for all. With 50,000 employees in nearly 30 countries, the Group generated revenue of €5.1 billion in 2022.
The world is how we shape it.
Job Description
Description:
- Ideal candidate must be self-motivated with a proven track record in working on ITSM using ServiceNow.
- Having an experience in ServiceNow Development from medium to complex needs.
- Able to Understand customer requirements and work on requests.
- Experience with implementation of ServiceNow ITSM modules - Incident Management, Problem Management, Configuration Management, Change Management, Knowledge Management, etc.
- Experience with implementation of Performance Analytics, ITOM modules and various integrations with other third party tools
- Experience in managing workflows of Medium to Complex in nature.
- Has working experience on Instance Upgrades and Patches for multiple customers.
- Experience in scripting language: JavaScript and ServiceNow scripting.
- Very Good Experience working with relational databases.
- Good understanding of Database Technologies (MySQL, Oracle, SQL, etc.)
- Experience with ServiceNow client and server-side JavaScript and the ServiceNow APIs
- Has excellent communication skills and is able to interact with clients and stakeholders to manage new requirements.
Required Certifications:
- ServiceNow - Certified System Administrator
Desired Certifications
- ITIL V3 Foundation or ITIL V4 Foundation
- ServiceNow - Certified Implementation Specialist ITSM (CIS-ITSM)
- Micro-Certification: Automated Test Framework
- Micro-Certification: Flow Designer
- Micro-Certification: Integration Hub
- Micro-Certification: Virtual Agent
Total Experience Expected: 06-08 years
Qualifications
B.E./B.Tech
Additional Information
At our organization, we are committed to fighting against all forms of discrimination. We foster a work environment that is inclusive and respectful of all differences.
All of our positions are open to people with disabilities.
