Address- Pune, India
- Tech Hiring
- 3052894
Job Description
- Ideal Candidate experienced in Software Asset Management modules / Software asset lifecycle (request to disposal)
- Must have SAMPro Platform experience and skills within the following areas:
- Key data tables within SAMPro (Software Entitlements, Software Discovery Model, Software Installations)
- Discovery Models, Discovery Maps, Software Model normalization, SCCM
- Create, design and apply Transform Maps Utilize SAMPro skills to generate accurate reports and analysis on software inventory usage and compliance.
- Provide training and guidance to internal stakeholders on SAM Pro best practices and ensure knowledge transfer within the team
- Must have Service Now's Content Management Service in relation to SAM Pro
- Knowledge about hardware
- Software asset lifecycle from request to disposal; end to end ITAM process lifecycle
- Experience with migrating data from other SAM tools into ServiceNow SAM Pro
- Experience in reviewing ServiceNow Logs and remediating SAM Pro errors
- Flexible to work in all shift including Night shift
- Understands Basics of Incident Management process and defined IM process for IT Asset Management Scenarios
- Understanding of Asset Portfolio, user-Catalog relationship; Good communication and Presentation skills
- Manage customer escalations; Adhere and Manage project timeline
ServiceNow - IT Service Management
If you encounter any suspicious mail, advertisements, or persons who offer jobs at Wipro, please email us at helpdesk.recruitment@wipro.com. Do not email your resume to this ID as it is not monitored for resumes and career applications.
Any complaints or concerns regarding unethical/unfair hiring practices should be directed to our Ombuds Group at ombuds.person@wipro.com
We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, caste, creed, religion, gender, marital status, age, ethnic and national origin, gender identity, gender expression, sexual orientation, political orientation, disability status, protected veteran status, or any other characteristic protected by law.
Wipro is committed to creating an accessible, supportive, and inclusive workplace. Reasonable accommodation will be provided to all applicants including persons with disabilities, throughout the recruitment and selection process. Accommodations must be communicated in advance of the application, where possible, and will be reviewed on an individual basis. Wipro provides equal opportunities to all and values diversity.
We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, caste, creed, religion, gender, marital status, age, ethnic and national origin, gender identity, gender expression, sexual orientation, political orientation, disability status, protected veteran status, or any other characteristic protected by law.
Wipro is committed to creating an accessible, supportive, and inclusive workplace. Reasonable accommodation will be provided to all applicants including persons with disabilities, throughout the recruitment and selection process. Accommodations must be communicated in advance of the application, where possible, and will be reviewed on an individual basis. Wipro provides equal opportunities to all and values diversity.
