AddressResolving L1 Service Desk Issues ( Phone and Chat )
Account ( Lock/Unlock ), Password, Network/Connectivity/VPN, Outlook related
Tools and Technology :
Ticketing Solution: Remedy
Technology Solution: Avaya
Chat Platform: Amelia
Skills: Trouble Shooting, Technical Support
Experience: 1.00-2.00 Years
Education: Bachelor Of Technology (B.Tech/B.E), Bachelor of Social Work (B.S.W), ICWA Inter, Master of Education (M.Ed), Post Graduate Programme in Management for Executives (PGPX), Bachelors of Law (B.L/L.L.B), Doctor of Social Work (D.S.W), Master in Computer Application (M.C.A), Master of Social Work (M.S.W), Bachelor Of Computer Application (B.C.A), Bachelor of Ayurvedic Medicine and Surgery (BAMS), Chartered Accountancy Inter (C.A Inter), Masters of Architecture (M.Arch), Master of Law (M.L/L.L.M), Master of Science (MS/M.Sc), Bachelor of Arts (B.A), Bachelor of Dental Surgery (B.D.S), Bachelor of Science (B.Sc), ICWA (CMA), Doctor of Medicine (M.D/M.S), PGDM, Bachelor of Homeopathic Medicine and Surgery (BHMS), Company Secretary, MBBS, Master of Philosophy (M.Phil), Other, Bachelor of Business Administration (B.B.A), Bachelor of Education (B.Ed), Chartered Accountancy (C.A), Masters in Arts (M.A), Masters in Technology (M.Tech/M.E), PhD, Aviation, Bachelor of Commerce (B.Com), Bachelor Of Pharmacy (B.Pharm), Diploma, Master of Commerce (M.Com), Post Graduate Diploma in Computer Applications (PGDCA), Bachelor in Hotel Management (B.H.M), 12th Class (XII), Master OF Business Administration (M.B.A), Master of Pharmacy (M.Pharm), Bachelor of Design (B.Des.), Bachelor of Architecture (B.Arch)
