Senior Technical Business Analyst

Software Requirements:

• Proven track record in executing Consulting and BA engagements with Banks and FIs.
• Excellent domain knowledge in credit cards with thorough functional knowledge across the different value streams involved in the Card value chain.
• Good understanding and experience in Debit and Prepaid domains.
• Ability to conduct and drive workshops with cross-functional teams with clear outcomes.
• Extensive experience working on Cards Migration projects with specific emphasis on:
  • Deep dive system discovery
  • Product analysis and rationalization
  • Fee and Pricing profile optimization
• Experience in documenting Business and Ops process maps and identifying process impacts due to migration and integration change management.
• Working knowledge or understanding of mainframe applications, data flow from backend to front-end is desirable.
• Experience in BASE2000 is added advantage

Experience:

• 8+ years of experience as a Business Analyst in the cards domain.
• Proven track record of gathering and documenting business requirements for cards-related projects.
• Knowledge of cards industry regulations and compliance requirements.
• Familiarity with cards system integrations and APIs.

Day-to-Day Activities:

• Collaborate with business stakeholders to understand and gather requirements.
• Analyze business processes and identify areas for improvement and automation.
• Translate business requirements into functional specifications and user stories.
• Participate in project planning, estimation, and prioritization activities.
• Conduct meetings, workshops, and interviews to elicit requirements and clarify business needs.
• Create and maintain documentation, including process flows, use cases, and user manuals.
• Collaborate with development and testing teams throughout the software development lifecycle.
• Provide support during system testing, user acceptance testing, and post-implementation phases.

Qualifications:

• Required: Bachelor's degree in engineering / Master's degree (MBA) or equivalent from an accredited institution.

Soft Skills:

• Strong interpersonal skills to effectively collaborate with stakeholders and cross-functional teams.
• Excellent communication skills to convey technical concepts to both technical and non-technical audiences.
• Analytical mindset to understand complex business processes and translate them into system requirements.
• Proactive and self-motivated to drive continuous improvement in cards software applications.
• Ability to work independently and in a team-oriented environment.

S​YNECHRON’S DIVERSITY & INCLUSION STATEMENT
 

Diversity & Inclusion are fundamental to our culture, and Synechron is proud to be an equal opportunity workplace and is an affirmative action employer. Our Diversity, Equity, and Inclusion (DEI) initiative ‘Same Difference’ is committed to fostering an inclusive culture – promoting equality, diversity and an environment that is respectful to all. We strongly believe that a diverse workforce helps build stronger, successful businesses as a global company. We encourage applicants from across diverse backgrounds, race, ethnicities, religion, age, marital status, gender, sexual orientations, or disabilities to apply. We empower our global workforce by offering flexible workplace arrangements, mentoring, internal mobility, learning and development programs, and more.

All employment decisions at Synechron are based on business needs, job requirements and individual qualifications, without regard to the applicant’s gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law.

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