AddressDuties and Responsibilities
- Process invoices and manage delivery to the clients.
- Assist in daily Cash Log activities, review unallocated cash and send information to the cash team, update payment records in Salesforce.
- Generate reports, such as client specific reporting, creating AR and Cognos reports.
- Answer inquiries from clients as well as internal groups
- Ensuring advertisers pay on time and chase them for overdue invoices.
- Monitoring advertiser balances to ensure a reduction in debt.
- Ensuring credit and collection policies and procedures are followed within the team.
- Liaising with customers, as well as internal personnel including the sales team
- Starting legal proceedings if clients do not pay their debts on time.
- Maintaining accurate records
- Monitor Prepay advertiser accounts in the 10-day negative balance grace period to ensure prompt payment.
- Issue daily reports for Prepay account deactivation countdown.
- Monitor deactivated advertiser accounts for subsequent payment and initiate reactivation if paid.
- Issuing final invoices and collecting on past due amounts.
- Create and maintain client set up related to A/R in various systems.
- Upload invoices into client's platforms
- Special projects as needed.
- Contribute to a cohesive departmental unit; promote team environment.
- Promote open intra/interdepartmental communication channels.
