Senior Director Of Engineering

Visa is a world leader in digital payments, facilitating more than 215 billion payments transactions between consumers, merchants, financial institutions and government entities across more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable and secure payments network, enabling individuals, businesses and economies to thrive.

When you join Visa, you join a culture of purpose and belonging – where your growth is priority, your identity is embraced, and the work you do matters. We believe that economies that include everyone everywhere, uplift everyone everywhere. Your work will have a direct impact on billions of people around the world – helping unlock financial access to enable the future of money movement.

Join Visa: A Network Working for Everyone.

Visa Inc. is at the forefront of the Gen AI revolution, developing and executing a shared strategic vision for our Loyalty and Marketing platforms. Our goal is to establish Visa as the world-leading data-driven payments company.

We are looking for a client-focused Senior Director of Engineering to lead a global team of 35+ engineers. This role is integral to the development and management of our Loyalty and Marketing platforms. You will be responsible for delivering modern, large-scale, complex services and products.

Your mission will be to provide hands-on leadership, fostering a culture of cross-functional collaboration and engineering excellence. You will focus on defining, executing, and quickly delivering functional and non-functional features at scale.

As an idea leader, you will bring industry best practices to our team and the wider organization. You must be able to synthesize and simplify complex needs, balancing business capabilities and operational efficiencies with regulatory, security, and privacy requirements.

This Bangalore-based role is part of the Benefits, Loyalty, Marketing, and Digital engagement platform in the Value-Added Services group at Visa.

Responsibilities

• Hire, retain and grow high-performing and diverse global engineering teams.
• Invest in the career development of your employees with a strong focus on mentorship and training.
• Lead with a strong client focus mindset across organizations.
• Deliver products with complex technical interdependencies collaborating with cross geographical development and product teams.
• Collaborate with Product Office, Operations & Infrastructure, Cybersecurity, Client Support, and other Product Development teams in developing complete solutions.
• Build a culture of Engineering excellence (quality, security, performance, scalability, availability, resilience etc.) across your own teams and the entire organization.
• Drive down technical debt and manage costs within your product and organization budgets.
• Handle routine daily activities such as coordination, coaching, mentoring, recruiting, budgeting, planning, delivery, quality, partner relationships, performance metrics, operations, efficiency, service level management, etc.
• Collaborate closely with the global product office and the NA Regional team, help to define strategy, and communicate a clear vision for the team.
• Make a positive impact on Visa's Loyalty and Marketing team and foster innovation and explore new technologies such as Gen AI.

This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.

Visa is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.