Senior Collection Manager - Fintech / Nbfc

Responsibilities include:

• Lead and manage a collections team to optimize debt recovery processes
• Develop and implement effective collections strategies
• Maintain positive relationships with clients while minimizing delinquencies
• Utilize data and performance metrics to analyze and provide insights for continuous improvement
• Work closely with the teams to address unique challenges and contribute to policy development
• Mentor and motivate team members, fostering a high-performance culture
• Navigate international regulations and ensure compliance in diverse markets
• Play a key role in enhancing the overall efficiency and effectiveness of global collections efforts