Senior Campaign Operation Specialist

Sprinklr is a leading enterprise software company for all customer-facing functions. With advanced AI, Sprinklr's unified customer experience management (Unified-CXM) platform helps companies deliver human experiences to every customer, every time, across any modern channel. Headquartered in New York City with employees around the world, Sprinklr works with more than 1,000 of the world’s most valuable enterprises — global brands like Microsoft, P&G, Samsung and more than 50% of the Fortune 100.

Learn more about our culture and how we make our employees happier throughThe Sprinklr Way.

Key Responsibilities

• Work closely with the Web Ops team to create responsive landing pages and email templates
• Create landing pages using the Content Management System (CMS) for marketing campaigns and help drive visitors through inbound marketing efforts
• Build email marketing campaigns that are aligned with the respective marketing team’s objectives, optimize and analyses campaign results in - our marketing automation platform
• Set up campaigns on Allocadia, marketing performance management platform, to measure Return On Marketing Investment (ROMI) and optimize future campaigns based on the results
• Collaborate with Segment Marketing, Field Marketing, Customer Marketing and Partner Marketing teams for creating and optimizing email campaigns as well as the landing pages for various campaigns

Preferred Qualifications:

• Hands-on experience in using marketing automation applications such as Hubspot, Marketo or Eloqua
• A good understanding of tracking leads journey and setting up nurture campaigns to assist the leads/customers through the sales funnel
• Ability to communicate effectively with cross-functional teams
• Ability to manage multiple projects simultaneously with exceptional attention to detail and  sound execution skills

Minimum Qualifications

• 3 to 5 years of experience in creating and managing email marketing campaigns
• Basic understanding of HTML and CSS
• Good communication skills and an eye for detail

Why You'll Love Sprinklr:
We're committed to creating a culture where you feel like you belong, are happier today than you were yesterday, and your contributions matter. At Sprinklr, we passionately, genuinely care. For full-time employees, we provide a range of comprehensive health plans, leading well-being programs, and financial protection for you and your family through a range of global and localized plans throughout the world.
For more information on Sprinklr Benefits around the world, head to https://sprinklrbenefits.com/ to browse our country-specific benefits guides.
We focus on our mission: We founded Sprinklr with one mission: to enable every organization on the planet to make their customers happier. Our vision is to be the world’s most loved enterprise software company, ever.
 

We believe in our product: Sprinklr was built from the ground up to enable a brand’s digital transformation. Its platform provides every customer-facing team with the ability to reach, engage, and listen to customers around the world. At Sprinklr, we have many of the world's largest brands as our clients, and our employees have the opportunity to work closely alongside them.
 

We invest in our people: At Sprinklr, we believe every human has the potential to be amazing. We empower each Sprinklrite in the journey toward achieving their personal and professional best. For wellbeing, this includes daily meditation breaks, virtual fitness, and access to Headspace. We have continuous learning opportunities available with LinkedIn Learning and more.
 

EEO - Our philosophy: Our goal is to ensure every employee feels like they belong and are operating in a judgment-free zone regardless of gender, race, ethnicity, age, and lifestyle preference, among others. We value and celebrate diversity and fervently believe every employee matters and should be respected and heard. We believe we are stronger when we belong because collectively, we’re more innovative, creative, and successful.
 

Sprinklr is proud to be an equal-opportunity workplace and is an affirmative-action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or Veteran status. See also Sprinklr’s EEO Policy and EEO is the Law.