AddressDuties and responsibilities
- To oversee all daily duty locations and responsibilities of Security Associates/Supervisors
- Coordinate and organize the day to day operations of the department including planning and controlling
- Manage the develop and implementation of departmental standards
- Ensure all patrolling, inspection and escort duties are performed to a high standard
- Monitor and maintain all product and performance standards and ensure action is taken when standards are not met
- Ensure firearms and other weapons are not carried by staff when on duty
- Supervise emergency drills
- Oversee the security department including layout of security personnel and their detailed and regular training
- Maintain the loyalty and discipline of all security personnel
- Ensure the all security personnel as well as hotel's staff are adhering to P&P and security procedures
- Coordinate with the local investigator in crimes & accident handling and investigating
- Be familiar with property safety, first aid and fire and emergency procedures and operate equipment safely and sensibly
- Initiate action to correct a hazardous situation and notify supervisors of potential dangers
- Log security incidents and accidents in accordance with hotel requirements. Update the records/incidents online as per IHG Risk Management standards
ACCOUNTABILITY
Number of employees supervised -
Direct Security Personnel/Officers/Supervisors
Annual Operating Profit/Payroll Budget -
- Department Budget and Headcounts
Qualifications and requirements
Minimum two years experience in supervisory role within a 5 Star Hotel/Hospitality sector and have a good knowledge of Local legislation and best practice.
The statements in this are intended to represent the key duties and level of work being performed. They are not intended to be ALL responsibilities or qualifications of the job.
Employee Name (Print)
Employee Signature
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