Minimum 10 years of Salesforce hands-on experience in different salesforce cloud platforms
- Minimum 5 years of experience in technology implementation for full lifecycle enterprise software projects
- Strong background in Cloud Computing solutions - cloud computing strategy, system design, implementation and management
- Must have knowledge in Salesforce configurations but not limited to Workflows, Validations, Approval Process, Flows, Permission Set, Profile, SSO etc.
- Sound knowledge in Salesforce Security Model and Data Model
- Must have sound implementation knowledge of Service Console, Live Agent/Omni Channel, Knowledge Management
- Must have knowledge of REST and SOAP integrations in Salesforce
- Hands-on experience working in Salesforce API (Tooling API, Metadata API, Bulk API etc.)