Posted Date
06 Feb, 2024
Business
Electronics My Jio Stores
Family
My JIO Store
Functional Business Area
Site Operations
Location
Ranchi
Job Responsibilities
"
- To achieve the revenue and margin targets as assigned by Store Leader
- To increase the average transaction vale per customer by ensuring that each customer satisfactorily up the value chain during the selling process
- Error free billing
- Effective interactions on the shop floor to ensure satisfied customer response
- Adhering to the selling process to ensure closing the sale
- Address and escalate (wherever required) all cases of involving product/product interface for customers requiring enhanced inputs for facilitation of product selection, multiple product networking, etc.
- Constantly update knowledge and selling skills to perform cross- selling.
- Adherence to Store SOPs
- To ensure that the complete set of customer’s needs are met starting from enquiry to closure of the sales transaction
- To ensure customer grievances, if any, are effectively addressed and resolve thru’ escalations (if required).
- To satisfy customer needs and expectations in terms of advance product information and customized solutions that may be desired."
Education Requirements
12th/ Graduation
Experience Requirements
1 to 3 years
Skills & Competencies
"
- High degree of customer orientation
- Aptitude for sale
- Language fluency
- High degree of process and systems orientation
- Enthusiasm for technology"