AddressJob Title: Rider/Picker
Objectives:
Provide excellent customer service and build customer loyalty by delivering orders in a timely, cordial manner
- Ensure orders are delivered accurately and in good condition
- Communicate any issues or delays and resolve problems efficiently
- Represent the company with excellence and professionalism by driving safely, exercising good judgment, and treating customers with respect
- Understanding of planogram and product placement
- Receiving order on Mobile App
- Picking as per slot
- Mapping of bag and product
Keep the bag on mapped location
Responsibilities:
Manage multiple orders, delivery locations, and customers at the same time
- Deliver orders within an optimal period of time, ensuring timely delivery of orders
- Safely operate a vehicle in all types of weather conditions
- Navigate local streets and highways efficiently using GPS
- Communicate clearly with customers and demonstrating an eagerness to work through any issues or points of confusion
Operate the app and verify orders before each delivery
Required skills and qualifications
SSC Passed + Valid driver’s license and clean driving record
- Ability to lift and carry heavy orders and operate a vehicle for prolonged periods of time
- Strong interpersonal skills, including verbal communication and conflict resolution
Mindset for organization and attention to details
Preferred skills and qualifications
Previous delivery or customer service experience in any industry
- Proven track record of succeeding in time-sensitive situations
- Experience in handling cash and giving change
Familiarity with the local area, including streets, highways, and buildings
