Retail Trainer

Marigaon, Jagiroad

• Design and execute orientation programs for sales teams
• Conduct onboarding training sessions for new hires
• Act as a consultant to salespeople for challenges they have on the job
• Assign mentors and coaches to new sales team members
• Observe how salespeople and cashiers interact with clients to identify areas of improvement
• Determine training needs both for individuals and teams
• Organize role-playing activities to simulate difficult client cases (e.g. how to overcome objections)
• Advise salespeople how to upsell products and services
• Apply various sales training techniques (e.g. gamification, case studies and group activities)
• Maintain updated records of training curriculum and material