Retail Credit-Data Entry Operator-Pl - Tirupati

Group Company: HDFC Bank Limited

Designation: Retail Credit-Data Entry Operator-PL (234_538_100175)

Office Location: Tirupati Tirupati (Branch)

Position description:

Retail Credit-Data Entry Operator-PL

Primary Responsibilities:

• This role is a part of CCPA Site Delivery Team.
• The incumbent will be responsible for processing customer data into computer system.
• . The role is pivotal in transforming CCPA into a Best-in-Class processing unit.

Additional Responsibilities:

• Process customer information data by inputting text-based information and numerical values from source documents within the defined time limits
• Processing of complex products that have high Time & motion.
• Review data for deficiencies or errors, correct any incomplete information and check for the output.
• Verify if the information provided by the business team is sufficient and accurate according to the policy of the product and obtain any further information for incomplete documents.
• Storing the information about completed work in designated locations and format to analyze the processed information.
• Dealing with sensitive & private information of numerous customers securely and with confidentiality. Following security and regulation policies of the organization and operating within the provided g
• Process the information within defined time by maintain quality parameters and coordinating with support teams to meet service level agreements.

Educational qualifications preferred

• Category: Bachelor's Degree, Post Graduate
  
• Academic score: Pass

Required work experience

• Role: Data entry operator
• Years of experience: 1 to 2

Required Knowledge:

1.Customer service

2.Domain Knowledge of Banking/Mortgage

3.Typing Speed with accuracy

4.MS Excel

5.Organizational skills

Required Skills:

1.Accuracy

2.Confidentiality

3.Honesty

4.Social intelligence

5.Team Spirit.

Specific requirements

• Travel: NO