Retail Agri-Dairy-Sales Officer - Dhampur

Group Company: HDFC Bank Limited

Designation: Retail Agri-Dairy-Sales Officer

Position description: To generate new business from various Dairy locations and Retention of customers by providing best possible services to these customers.

Primary Responsibilities:

• Sourcing and Business Generation:
• Sourcing SCF proposals from Dairy Societies / individual farmers / Co-operative societies / Rural Mandlies etc.
• Sourcing of liability business from the mapped Dairy locations i.e. dairy societies, farmers, other potential customers in mapped locations, etc.
• Generating Cross Sell business from mapped locations.
• Relationship Building and customer support:
• Providing pre and post disbursement documentation support to dairy societies
• Coordination with customer and insurance company vets for cattle tagging
• Organizing & attending FLC camps to educate customers on banking products.
• Encourage customers to use digital products
• Housekeeping, Portfolio and audit Management:
• Collecting CAM renewal docs from dairy societies, account opening forms from customers.
• To handle audit alerts, audit exceptions
• Visit to societies & customers for recovery
• Business Correspondent (BC) management:
• Periodic Visit to the BC location and guidance to BCs on the business and other regulatory requirement
• Support to BCs for processing of CASA souring and coordination with Ops, branch.
• Coordination with auditors for BC spot audit

Additional Responsibilities:

• Any other task assigned by seniors from time to time.

Educational qualifications preferred

• Category: Bachelor's Degree, Master's Degree

Required work experience

• Industry: BFSI
• Role: Sales
• Years of experience: 0 to 3

Required Competencies:

• Basic understanding of Banking Products & Processes
• Good Team spirit
• Time / Team Management
• Proficient in local language
• Proactive & focused approach

Required Knowledge:

Experience in Banking or Financial Service industry, or Sales experience in Seed companies, Fertilizer companies, Agri Product companies, Banks, Dairy Companies, Dairy Society etc.

Required Skills:

Persuasion & Selling Skills

Other:

• Reporting Designation: Relationship Manager - Dairy / Dairy Development & BO Manager
• Reporting Department-Sub BU: Dairy & Business Correspondent

Specific requirements

• Travel: Customer Visits
• Vehicle: Two-wheeler/ Four wheeler

Other details

• Contract Types: PERMANENT