As a cafe cashier, you will be responsible for processing customer transactions accurately and efficiently, providing excellent customer service, and contributing to the overall success of the cafe.
Responsibilities:
Cash Handling:
Accurately handle cash, credit cards, and other forms of payment.
Ensure that cash registers are balanced at the end of each shift.
Provide customers with accurate change.
Customer Service:
Greet customers in a friendly and welcoming manner.
Assist customers with menu choices and provide information about cafe offerings.
Resolve customer complaints or issues in a professional manner.
Ensure a positive and memorable experience for customers.
Order Processing:
Ring up customer orders accurately using the cafe's POS (Point of Sale) system.
Ensure that orders are processed promptly and efficiently.
Double-check orders for accuracy before handing them to customers.
Maintaining Cleanliness:
Keep the cashier area clean and organized.
Assist in maintaining the overall cleanliness of the cafe, including clearing tables and disposing of trash.
Product Knowledge:
Stay informed about the cafe's menu items, including ingredients and specials.
Provide recommendations to customers based on their preferences.
Team Collaboration:
Work collaboratively with other cafe staff members, including baristas and kitchen staff.
Communicate effectively with the team to ensure smooth operation during busy periods.
Compliance:
Adhere to all cash handling and financial procedures.
Follow health and safety guidelines and food safety regulations.
Opening and Closing Duties:
Assist with opening and closing tasks, such as setting up registers, counting money, and securing the premises.
Qualifications:
High school diploma or equivalent.
Previous experience in a cashier or customer service role is preferred.
Strong mathematical skills.
Excellent communication and interpersonal skills.
Ability to work in a fast-paced environment.
Attention to detail and accuracy in cash handling.
Working Conditions:
The job involves standing for extended periods, occasional lifting of items, and working in a busy cafe environment.
This job description is a general guide and may be adjusted based on the specific requirements of the cafe.
Job Type: Full-time
Salary: ₹12,000.00 - ₹15,000.00 per month
Benefits:
- Food provided
Schedule:
- Rotational shift
Supplemental pay types:
- Overtime pay
Experience:
- total work: 3 years (Required)
Work Location: In person