Job summary
Full-time on-site role for a Reservations Supervisor at DoubleTree by Hilton located in Varanasi, India.Overseeing the day-to-day operations of the reservations department.Managing reservations, ensuring customer satisfaction, training reservation staff, and communicating with other departments within the hotel.
Job seniority: mid-to-senior level
Responsibilities
• Oversee the day-to-day operations of the reservations department.• Manage reservations and ensure customer satisfaction.• Train reservation staff.• Communicate with other departments within the hotel.
Requirements
• Reservations and Customer Service skills.• Excellent communication skills.• Customer Satisfaction and Training skills.• Ability to work in a fast-paced environment.• Strong organizational and time management skills.• Experience in the hospitality industry is preferred.• Bachelor's degree in Hospitality Management or related field is preferred.