Relationship Manager

Responsibilities
Understand customer needs and develop plans to address them
Identify key staff in client companies to cultivate profitable relationships
Resolve customer complaints quickly and effectively
Forward upselling and cross-selling opportunities to the sales team
Promote high-quality sales, supply and customer service processes
Aim to preserve customers and renew contracts
Approach potential customers to establish relationships
Gain solid knowledge of competitors
Requirements
Proven experience as a Client Relationship Manager
Knowledge of customer relationship management (CRM) practices
Experience in sales or customer service is preferred
Problem-solving attitude
Excellent communication skills
Aptitude for fostering positive relationships
Teamwork and leadership skills
Customer-oriented mindset
BSc/BA in Business Administration or similar field
Job Type: Full-time
Salary: 35,000.00 - 45,000.00 per month
Benefits:
Health insurance
. Provident Fund
Schedule:
Day shift
Education:
Bachelor's (Preferred)
Experience:
total work: 1 year (Preferred)
tele calling: 1 year (Preferred)
Ability to Commute:
Mohali, Punjab (Required)
Ability to Relocate:
Mohali, Punjab: Relocate before starting work (Required)
Work Location: In person
Application Deadline: 03/03/2024
Expected Start Date: 24/02/2024,