REGIONAL OPERATIONS MANAGER

Resolution of Gold / Account irregularities.

Ensure rectification of Customer queries and complaints within timelines

Ensure timely updating of the legal matters in the Legal Software and seek guidance from legal teams in ZO/HO

Timely reporting of police seizure cases to the legal team in HO and follow-up for approval to hand over the gold to police

Timely attending the court hearings by liaising with advocates

Skills: Legal Matters, Customer Queries, Complaints

Experience: 0.00-2.00 Years