- Legal Compliance:Monitor and ensure compliance with local, state, and federal laws and regulations governing collections and debt recovery activities
- Review and adapt collection strategies and procedures to align with changing legal requirements
- Collections Strategy:Develop and implement effective collections strategies to optimize recovery rates while maintaining a customer-focused approach
- Analyze data and trends to identify opportunities for process improvements and increased efficiency
- Team Leadership:Lead and manage a team of legal professionals, providing guidance, coaching, and performance feedback
- Foster a collaborative and high-performance work environment that encourages growth and development
- Litigation Management:Evaluate delinquent accounts for potential legal action and oversee the initiation and management of legal proceedings as necessary
- Collaborate with external legal counsel when required and manage litigation budgets effectively
- Negotiation and Settlement:Oversee negotiations with debtors or their legal representatives to reach settlements or payment arrangements
- Ensure that negotiations adhere to company policies and legal standards
- Relationship Management:Collaborate with internal departments, such as collections, risk management, and compliance, to ensure seamless operations and coordination
- Build and maintain relationships with external stakeholders, including legal partners, regulatory bodies, and industry associations
- Reporting and Documentation:Prepare and present regular reports on collections activities, legal proceedings, and outcomes to senior management
- Maintain accurate and thorough documentation of all collections and legal activities
- Training and Development:Provide ongoing training to the collections team on legal and regulatory matters, negotiation techniques, and effective communication strategies
Skills: Relationship Management, Team Leadership, Compliance, Litigation Management, Training And Development
Experience: 5.00-7.00 Years