AddressTitle: Job Description: Receptionist - Chandigarh University
Introduction:
Chandigarh University, a leading educational institution in India, is seeking a skilled Receptionist to join our dynamic team. As a Receptionist, you will be the first point of contact for visitors and guests, providing exceptional customer service and creating a positive and welcoming atmosphere. This is an exciting opportunity for an individual with excellent communication and organizational skills to contribute to the success of a prestigious university.
Responsibilities:
1. Greet and welcome visitors, students, and staff to the university with a friendly and professional demeanor.
2. Answer and direct incoming calls efficiently, ensuring accurate communication of messages to the appropriate recipients.
3. Address inquiries related to the university's programs, campus facilities, events, and general information, providing accurate and up-to-date information.
4. Assist with the registration process for new students, ensuring all required documents and information are obtained accurately.
5. Coordinate appointments and meetings by managing calendars and scheduling rooms, ensuring all logistics are organized.
6. Manage the distribution of incoming and outgoing mail and ensure its timely delivery to the respective departments.
7. Maintain a presentable reception area, ensuring it is clean, well-organized, and adequately stocked with relevant materials.
8. Manage and coordinate the issuance of visitor badges, ensuring all necessary security protocols are followed.
9. Provide administrative support to various departments as requested, including typing, data entry, and filing.
10. Collaborate with other staff members to ensure effective communication and coordination across departments.
Requirements:
1. A minimum of a Bachelor's degree in any discipline is required.
2. Proven experience as a Receptionist or in a similar customer service role is preferred.
3. Excellent verbal and written communication skills, with fluency in English and Hindi languages.
4. Polite, professional, and friendly demeanor with exceptional customer service skills.
5. Strong organizational and multitasking abilities, with the ability to prioritize tasks effectively.
6. Proficiency in MS Office Suite, including Word, Excel, and Outlook.
7. Strong interpersonal skills, with the ability to work effectively with individuals at all levels.
8. Ability to handle confidential and sensitive information with utmost discretion.
9. Familiarity with office equipment, such as copiers, printers, and telephone systems.
10. Knowledge of university programs, courses, and campus facilities will be an added advantage
