Quality Assurance Test Engineer - Ivr Testing - Contractual  

Primary Skills : IVR Testing, IVR test using Cyara tool Shift : 1 PM to 10 PM Job Description : Key Responsibilities : - Access and analyze requirements using IVR call flow diagrams End to End IVR testing experience will be beneficial from call dialing in IVR till call transfer to an agent IVR test estimation and IVR report testing. - Added advantage if candidate have experience in testing Voice Biometrics and Speech / Conversational IVRs. - Good handling Agent Toolbar Testing. - High level understanding of Genesys platform is an added advantage. - Must have knowledge in manual testing - Strong...