Address The Center of Excellence part of our Global Business Services divisions supports our worldwide sourcing and procurement activities. The activities managed within the COE are sourcing support, purchase requisition/PO management, procurement operations, reporting & analytics, contract management, tooling support & administration, and customer & buying experience services.
We are looking for enthusiastic individuals with an interest in learning procurement and various aspects of procurement including a knack of providing excellent customer experience to our internal and external stakeholders. The candidate would spend time of minimum three months on each sub-function and learn various aspects of procurement and is expected to provide ideas and brainstorm with colleagues in the following areas:
- Process improvement
- Enhanced customer service
- Transaction quality
Job Description
Business Title: Procurement Operations Trainee
This role is primarily based on the need to develop the procurement function and to help develop a career for aspiring candidates wanting to make a career in procurement.
Based on experience gained, the candidate would be placed in one of the sub-functions:
1. Procurement Helpdesk
2. Procurement Operations
3. Content & Catalog Management
4. Contract Administration
5. Sourcing Support
6. Tool Management (Coupa Administration)
7. Supply Chain Risk Management (SCRM)
Procurement is responsible to enable the internal Business Partner to comply to purchase-related guidelines/policies/ accountabilities, to maximize the benefit of the agreement & ensure continuous adaptation of the contract to the changing status quo.
Roles & Responsibilities:
Key accountabilities:
- Completed training on different sub-functions within the Center of Excellence team over a period of a minimum 2 years.
- Work on transactions for assigned sub-functions such as procurement helpdesk, contract administration, procurement operations, sourcing support, catalog management, etc.
- Update and maintain process documentation and standard operating procedures from time to time by taking input from respective subject matter experts.
- Assist supervisor in the development of reports and other basic tasks assigned from time to time.
- Work on ad-hoc projects as assigned by the supervisor.
- Brainstorming partners for process improvements and customer experience
Other duties:
- Proactively pursues professional development activities (e.g., reviewing professional publications, establishing personal networks)
- Manages time and company resources appropriately.
- Performs other duties as requested by supervisor/senior leadership.
Education and experience
Minimum: Bachelor’s Degree in any discipline; While a law degree is not a prerequisite, candidates with a legal background will be given preference Postgraduates & MBAs are welcome to apply provided they are within the 0-1 years’ experience range
Minimum Experience: 0-1 years of experience managing internal/external relationships, including:
- Collaborating with cross-functional international stakeholders across the company or from a variety of diverse backgrounds and cultures
- Collaborating with multiple internal teams
- Proven strong analytical ability to solve problems and drive results.
- Demonstrating strong written and verbal communication
- Demonstrating organizational, time management, and multi-tasking skills
- Utilizing the Microsoft Office Suite (Word, Excel, PowerPoint, Outlook, MS Teams, etc.)
- “Thinking out of the box” attitude would be a plus.
Basic knowledge of the shared services industry would be preferred but not mandatory.
Shift timings
- Candidates should be flexible in working multiple shifts to support other offices of Wolters Kluwer, shift timings are mentioned below:
- 3 pm IST to 12 am IST
- 6 pm IST to 3 am IST
- The candidate should be working from the office during the probation period.
