Program Assistant

Job Title:

Associate

Function:

CLMP

Name of Job Holder:

Location:

Mohali

Reports to position:

Programme Director

Band:

A4

Reportees to the Position:

None

Job Purpose

Job Outline

Job Specification

Knowledge / Education

Specific Skills

Desirable Experience

Bachelors in any relevant field

• Preparation of MIS, Working on SAP, proficient in MS Office, Strong interpersonal skills, Communication Skills, Teamwork, Cross departmental coordination, multitasker. Ability to be agile, innovative and flexible.
• Candidate has to be open to travel-intra city.

0 to 4 years

Job Interface/Relationships

Internal

External

• IT and AV
• Operations
• LRC
• Finance

• On board campus vendors
• External Vendors
• Program participants

S.No

Key Responsibilities

% Time Spent

1

Telecalling for marketing of the programme

25%

2

Merchandise stocks and timely procurement

25%

3

Logistics pertaining to the programme team, participants and delivery

25%

4

Create Weekly reports, collect feedback and vendor management

25%

Total Time Spent on All Responsibilities

100%

S.No

KeyResultArea

KeyPerformanceIndicator

Measure

Weightage

1

Telecalling

• Fixed number of calls each day to the alumni for marketing

• 100% reach out
• Regular updation and MIS
• Compliance to SOP

25%

2

Merchandise

• Ensure enough merchandise for the class delivery
• Timely procurement and availability wherever required
• Vendor Billing

• Least turn around time (TAT) for Invoice processing
• 100% uptime and accuracy

25%

3

Logistics

• Efficient and timely coordination for the programme team and faculty, as and when required

• 100% uptime and accuracy

25%

4

Admin support

• Keenness and efficiency in day-to-day operations
• Coordination with the Programme team

• 100% uptime and support

25%

Any Other Significant Input