Process & Key Account Manager

Are you a highly skilled finance professional with experience in process management and Key Account management? Are you ready to take on a new challenge and make a significant impact in a global organization? We are looking for a Process & Key Account Manager to join our team at Novo Nordisk. If you are passionate about driving process improvements and building strong relationships with key stakeholders, then this could be the perfect opportunity for you. Read on and apply today for a life-changing career.

As a Process & Key Account Manager at Novo Nordisk, you will manage key relationships between Global Business Services (GBS) and Affiliates of BAGCEB and BASEE regions, bring attention to key performance indicators (KPIs) and drive improvements to enhance KPI performance. You will have the following responsibilities:

• Provide insights at regular intervals to relevant Finance Directors and other leaders for management oversight.
• Promote new applications of GBS, communicate GBS initiatives, run satisfaction surveys, and manage escalations.
• Manage common BAGCEB issue logs and work on improving operational performance in areas such as vendor payments, open items clearing, failed payment analysis, and more.
• Deliver on the Process Excellence strategy as part of the larger vision of the Digital & Process Excellence (DPX) function of Finance GBS.
• Proactively identify opportunities for process improvements, including process re-engineering, digital and automation initiatives. Contribute to the development of the strategy, working model, governance, and review mechanisms of the DPX team.

• Relevant academic background at Masters/Graduate level within Business or Finance with 10-15 years of experience working within a Finance organization.
• General understanding of P2P, O2C, R2R, and Tax & Treasury process flows.
• Understanding of Internal and Sarbox controls of finance processes.
• Strong analytical and data insights skills.
• Strong interpersonal skills to work with senior leadership teams.
• Lean mindset and experience in transformation, continuous improvement, and digital/automation initiatives.
• Strong project management skills, including change management. Ability to operate on a strategic, tactical, and operational level.
• Strong skills in service culture and delivery, process standardization, and optimization.

The Global Finance GBS Bangalore team was established in 2007 and is responsible for supporting Accounting, Finance & Procurement, and Financial Planning & Analytics (FP&A) for Headquarters, Europe, North America, International Operations (IO), and GBS Bangalore. Located in Bangalore, India, our department is focused on providing superior service to our stakeholders and adding value to processes through standardization and efficiency. We have a fast-paced and dynamic atmosphere, where collaboration and innovation are highly valued.

Novo Nordisk is a leading global healthcare company with a 100-year legacy of driving change to defeat serious chronic diseases. Building on our strong legacy within diabetes, we are growing massively and expanding our commitment, reaching millions around the world and impacting more than 40 million patient lives daily. All of this has made us one of the 20 most valuable companies in the world by market cap. Our success relies on the joint potential and collaboration of our more than 63,000 employees around the world. We recognize the importance of the unique skills and perspectives our people bring to the table, and we work continuously to bring out the best in them. Working at Novo Nordisk, we're working toward something bigger than ourselves, and it's a collective effort. Join us! Together, we go further. Together, we're life changing.

Contact

To submit your application, please upload your CV online (click on Apply and follow the instructions).

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Deadline
 

10th April 2024.

We commit to an inclusive recruitment process and equality of opportunity for all our job applicants. 

At Novo Nordisk we recognize that it is no longer good enough to aspire to be the best company in the world. We need to aspire to be the best company for the world and we know that this is only possible with talented employees with diverse perspectives, backgrounds and cultures. We are therefore committed to creating an inclusive culture that celebrates the diversity of our employees, the patients we serve and communities we operate in. Together, we’re life changing.