Address
Form of work- Bengaluru, India
- GSH
- 2978817
Job Description
The PDE must ensure Wipro delivers services to the Clients’ delight while respecting Wipro`s financials and enables the employees in the account to perform their daily activities.
The PDE would work closely with D&OH Head of the Market Unit and the Global Account Executive (GAE). The PDE should be able to drive integrated interface and transformational/multi-tower engagements at the client level.
Responsibility will include, but not limited to:
- PDE should have the ability to be a trusted partner to the client - CIO in enabling the organization’s technological transformation
- Work closely with them on account level execution, delivery & operational excellence and lead cross/upselling initiatives
- Represent ‘One Wipro Delivery’ view to the GAE and responsible for day-to-day delivery
- Responsible for ‘delivery-led-growth’ by holistic positioning of Wipro’s capabilities
- In collaboration with the delivery leaderships and account executives, be responsible to engage with and retain account level top talents
- Compliance and risk management – proactively assess and mitigate business risk, covering reputation, delivery, contract, profit, others
- Solution assurance to our clients
- Institutionalize delivery approach across service lines in the account aligned with the CDO’s delivery processes
- KPI - Account Revenue, Gross Margin, Fresher index, Pyramid, CSAT, Attrition, Rotation, Automation
Should have the ability to be the proxy CIO
Experience in managing delivery & operations of customer accounts including:
Account P&L management
Customer relationship management
Leading large transformation programs including multiple technologies
Experience in working in the respective market unit region
If you encounter any suspicious mail, advertisements, or persons who offer jobs at Wipro, please email us at helpdesk.recruitment@wipro.com. Do not email your resume to this ID as it is not monitored for resumes and career applications.
Any complaints or concerns regarding unethical/unfair hiring practices should be directed to our Ombuds Group at ombuds.person@wipro.com
We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, caste, creed, religion, gender, marital status, age, ethnic and national origin, gender identity, gender expression, sexual orientation, political orientation, disability status, protected veteran status, or any other characteristic protected by law.
Wipro is committed to creating an accessible, supportive, and inclusive workplace. Reasonable accommodation will be provided to all applicants including persons with disabilities, throughout the recruitment and selection process. Accommodations must be communicated in advance of the application, where possible, and will be reviewed on an individual basis. Wipro provides equal opportunities to all and values diversity.
We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, caste, creed, religion, gender, marital status, age, ethnic and national origin, gender identity, gender expression, sexual orientation, political orientation, disability status, protected veteran status, or any other characteristic protected by law.
Wipro is committed to creating an accessible, supportive, and inclusive workplace. Reasonable accommodation will be provided to all applicants including persons with disabilities, throughout the recruitment and selection process. Accommodations must be communicated in advance of the application, where possible, and will be reviewed on an individual basis. Wipro provides equal opportunities to all and values diversity.
