Company

Dawaa DostSee more

addressAddressJaipur, Rajasthan
CategoryHealthcare

Job description

Position Purpose:-

This job entails a high level of responsibility and knowledge. The person in the role will be responsible for managing store operations for the assigned store - efficiently and effectively while adding value / benefits to all our customers - leading to superior customer service / delight. He/she also plays an important role in driving shopper interests by convincing and making them aware about Generic Medicines and its allied benefits resulting into customer savings.

Role Overview:-

At Dawaa Dost ( a fast growing Pharmacy Retail Chain), we are looking for a customer obsessed, self driven, result-oriented Pharmacist to manage our store operations efficiently and effectively. Our mission is to Reach & Enable 100MM people to reduce their medicine bill by 50-80% and this role will play a crucial part in achieving company’s business goals and objectives aligned to our vision. Joining the store operation team, you will be a part of a professional organization heading towards an ambitious growth journey.

We are expecting you to be a highly competent pharmacist with high self discipline / motivation, strong process implementation skills and an inclination to make a positive impact to the lives of all customers, to manage our store operations for the assigned store - efficiently and effectively.

Duties & Responsibilities:-

  • Prescription Servicing
    • Reviewing & Executing prescriptions accurately / checking their appropriateness.

The prime responsibility of the person in this role, is to identify and drive local business opportunities by developing & growing alternate channels especially Key Retail for building sustainable business for the organization. The person in the role will be responsible for growing our customer base through fresh activations of our channel partners while providing superior customer service and adding value / benefits to all - leading to sustainable business growth. The person also plays an important role in driving shopper interests @ POP (Retail store) by designing and implementing appropriate merchandising & other sales promotional activities with relation to promoting Generic Medicines and its aligned benefits resulting into customer savings.

  • Pharmacy Compliance
    • Complies with state drug laws / food & drug administration rules & regulations.
  • Maintaining Safe & Clean work environment
    • Maintaining full control over delivering, stocking and labelling medicines and monitor their condition to prevent expiring or deterioration.
  • Maintaining Records
    • Keep records of customers
    • Other records as per SOP
  • Providing superior customer service
    • Fulfilling customer needs
    • Assist patients on solving customer problems / adding value & benefits to them
    • Maintain customer relations
    • Efficient customer check-out process
    • Managing repeat customers by personal calling
  • Assist / supervise /train pharmacy assistant
    • Train & Develop
  • Drive key business drivers/enablers
    • Dash Board self review / Action

Skills & Competencies:-

  • Pharmacy Knowledge – Medicines
  • Pharmacy Compliance knowledge
  • Passion to stay up to date with latest drug laws / rules & regulations
  • Computer skills
  • Customer focus
  • Self discipline / motivation
  • Communication & influencing skills
  • Attention to Detail
  • Process implementation.

Qualification & Experience:-

Degree or Diploma in Pharmacy

Valid Pharmacist license

Refer code: 970034. Dawaa Dost - The previous day - 2024-03-24 20:20

Dawaa Dost

Jaipur, Rajasthan

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