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You will be a part of Payment Operations team
Job Summary:
As a Payment Lifecycle Specialist within our Operations team, you will handle day-to-day transaction processing and operational activities, ensuring adequate operational performance. You will own operational support for products in scope of the unit, engage with internal business partners to troubleshoot issues, and partner with internal departments to scale our operating model for new product growth. This role provides an opportunity to develop subject matter expertise of existing and new products, business processes, and application flows. We value your 3-6 years of experience in Payments / Cash Operations / Treasury Operations and look forward to your contribution to our team.
Job Responsibilities:
- Handle day-to-day transaction processing and operational activities and ensure adequate operational performance measured through key indicators, data analytics, reporting and other operational controls
- Taking ownership of operational support for products in scope of the unit, including escalations and engagement with internal business partners to trouble shoot issues and support define remediation
- Closely interacting with Client Service teams to ensure proper client experience and hand-offs between Service and Operations
- Partnering with internal departments to scale operating model for new products growth as business initiatives attracts new clients and/or growth of existing client base
- Maintain strong discipline to support in onboarding new activities into the unit in partnership with multiple project and control groups and engaging in proper operational readiness for go live
- Develop subject matter expertise of existing and new products, business processes and application flows to proper management of changes, issues and other support needs
Required Qualifications, Skills and Capabilities:
- Minimum3 years of experience in Payments / Cash Operations / Treasury Operations dealing with operational process, controls and problem solving. Minimum Graduate or Master’s degree .
- Global experience in payment with understanding of accounting and money move processes. Knowledge and Experience in SWIFT
- Experience and strong working knowledge of various aspects of cash operations
- Experience and working knowledge of various aspects of cash operations
- PC skills (PowerPoint, Excel, Word - other advanced skills).
JPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
ABOUT THE TEAM
