Partner Service Architect

Description

Our Mission

At Palo Alto Networks® everything starts and ends with our mission:

Being the cybersecurity partner of choice, protecting our digital way of life.

Our vision is a world where each day is safer and more secure than the one before. We are a company built on the foundation of challenging and disrupting the way things are done, and we’re looking for innovators who are as committed to shaping the future of cybersecurity as we are.

Our Approach to Work

We lead with flexibility and choice in all of our people programs. We have disrupted the traditional view that all employees have the same needs and wants. We offer personalization and offer our employees the opportunity to choose what works best for them as often as possible - from your wellbeing support to your growth and development, and beyond!

At Palo Alto Networks, we believe in the power of collaboration and value in-person interactions. This is why our employees generally work from the office three days per week, leaving two days for choice and flexibility to work where you feel most effective. This setup fosters casual conversations, problem-solving, and trusted relationships. While details may evolve, our goal is to create an environment where innovation thrives, with office-based teams coming together three days a week to collaborate and thrive, together!

Your Career

The Partner Service Architect provides a mix of technical architecture and service design activities as well as internal solution development and knowledge management. 

The Partner Service Architect is an expert with a strong understanding of security operations to include but not limited to extended security intelligence and automation management (XSIAM), Managed Detection and Response (MDR), Security information and event management (SIEM),  and Security Orchestration, Automation and Response (SOAR). The Partner Service Architect knows how to make the best use of XSIAM to design, build, and implement a successful service on XSIAMs within the Partner ecosystem. The Partner Service Architect drives the design of new Partner Services and optimizes the solution by leading the initial execution of projects.

The position requires strong leadership skills; the Partner Service Architect will have to rally the community to agree on tools and techniques and develop assets. 

The position requires strong communication skills; the Partner Service Architect will have to articulate a clear vision to partners, customers, consultants, and account managers.

Your Impact

• Grow the XSIAM business through deep collaboration internally and externally
• Develop innovative solution offerings in support of Services-Led GTM strategy for XSIAM partners
• Identify services and market opportunities where Partner Services can be used to optimize the deployment and operation of Palo Alto Networks products in on-premise, and public cloud models
• Working with the product-line, Partner Service Architect develop services with clear and documented value propositions - Effectively communicate our value propositions to Services Sales, Account Management, and Partner
• Engage with Partners in the delivery of new services and strategic engagements with a focus on service validation and the development and capture of Intellectual Property
• Refine our services for efficient consumption by partners - Ensure successful completion of projects and share lessons learned
• Collaborate on recommended architectures with Consulting Engineers, Developer Relations and other internal SMEs
• Collaborate with Product Management and Engineering teams on new products and features to ensure Partner Readiness
• Work with Partner SEs to create an enablement plan and provide advanced 'Partner SE' support for updates in the Palo Alto Networks Services strategy within CORTEX Product-line

Your Experience

• Strong communication and presentation skills, both written and verbal
• Ability to analyze complex multivariate problems and use a systematic approach to gain quick resolution
• Experience selling, demonstrating, installing and troubleshooting network infrastructure security products
• Experience with Security technologies such as SIEM, SOAR, & EDR solutions, etc.
• Proven experience working with MSSP’s with Service definition, Architecture build, and Service delivery
• Experience & Understanding of Security & latest trends in security
• Industry Certifications in Security space will be added advantage
• Working knowledge of SIEM and threat analytics will be beneficial
• Experience & good understanding of API’s, orchestration tools etc. will be added advantage
• Good understanding of Unix/Linux and Windows operating systems - Scripting will be an advantage
• Travel of 25% within the designated region and subject to travel policy

The Team

As part of our XSIAM Global Ecosystem team, you’ll support the partner and sales team with technical expertise and guidance when establishing trust with key partners. You won’t find someone at Palo Alto Networks that isn’t committed to your success – with everyone pitching in to assist when it comes to solutions selling, learning, and development. As a member of our XSIAM team, you are driven by a Partner Services sales environment and find fulfillment in working with partners to resolve incredible complex cyberthreats. 

Our Commitment

We’re trailblazers that dream big, take risks, and challenge cybersecurity’s status quo. It’s simple: we can’t accomplish our mission without diverse teams innovating, together.

We are committed to providing reasonable accommodations for all qualified individuals with a disability. If you require assistance or accommodation due to a disability or special need, please contact us at  accommodations@paloaltonetworks.com .

Palo Alto Networks is an equal opportunity employer. We celebrate diversity in our workplace, and all qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or other legally protected characteristics.

All your information will be kept confidential according to EEO guidelines.

Is role eligible for Immigration Sponsorship?: No.  Please note that we will not sponsor applicants for work visas for this position.

Covid-19 Vaccination Information for Palo Alto Networks Jobs

• Vaccine requirements and disclosure obligations vary by country.
• Unless applicable law requires otherwise, you must be vaccinated for COVID or qualify for a reasonable accommodation if:
  • The job requires accessing a company worksite
  • The job requires in-person customer contact and the customer has implemented such requirements
  • You choose to access a Palo Alto Networks worksite
• If you have questions about the vaccine requirements of this particular position based on your location or job requirements, please inquire with the recruiter.