AddressNational Recovery Manager - Leading NBFC
Job Responsibilities:
- Achieve assigned recovery targets to contribute to organisation's financial performance.
- Developing policies, procedures and guidelines governing recovery activity.
- Overseeing bottom-line metrics, including detailed strategic analysis, forecasting, and account placement.
- Implementing new strategies and tactics to improve recovery performance, training and coaching staff to improve performance.
- Identification of Recovery Agencies and Liaising with collection agencies regarding recovery and further developing strong, sustainable relationships.
Job Qualifications and Requirements:
- At least 10 years' experience in collection / recovery in consumer business.
- Good knowledge of collection agencies, legal and compliance procedures, credit risk and account management.
- Competent Project Management skills.
- Understanding of the full credit lifecycle including acquisition, fraud, account management, collections and recoveries.
- Expertise with the use of Excel.
- Numerically savvy, able to work with data, perform analysis and communicate result.
- Experienced in performance management.
- Proficient on Microsoft Office Suite.
- Able to deal with uncertainty and make decisions with limited information, thus action oriented.
- Excellent analytical skills, quantitative and qualitative.
