AddressNTT DATA, Inc. currently seeks an “Metrics & Reporting Analyst” to join our team.
Position's General Duties and Tasks
In these roles you will be responsible for:
- Maintaining, analyzing, and interpreting and reporting Healthcare Payer data
- Continuously monitoring, identifying, and implementing the best practices, new tools, and methods in the field of metrics and reporting
- Creating and implementing executive level reporting strategies
- Aligning multiple organizations around difficult or complex solutions and issues in the field of metrics and reporting
- Applying a broad knowledge of application programming processes and procedures to the completion of complex assignments
- Focusing on systems architecture for global development
- Providing advanced research, analytical, problem-solving, and process improvement skills
- Pulling data to develop recurring or one-time reports.
- Maintaining databases, spreadsheets and other tools used in data analysis.
- Locating and fixing errors in reports
- Creating and delivering management dashboards and canned reports to support routine management oversight of business processes to ensure critical insight into exceptions and deliverables.
- Ensuring the highest level of support and communication is provided in an efficient and courteous manner to client, including active involvement in deliverable outputs (when necessary)
- Maintaining professional and trusting client relationships
- Effectively addressing critical client issues and escalations
- Effectively collaborating with BPO Operations Leaders, NTT Leaders to meet/exceed deliverables.
- Identifying, recommending, and implementing process improvements to increase efficiency, client service levels and financial results.
Requirements for this role include:
- University degree that requires 3years formal studies
- 2+ years of experience writing complex SQL queries
- 2+ years of experience with data analysis and analytics
- 2+ years of experience with Tableau
Preferences: -
- Experience with predictive modeling
- Hands on experience with python/R coding for data analytics
- Experience with US Healthcare payor datasets
- Required schedule availability for this position is Monday-Friday (12:00pm to 10:00pm IST). The shift timings can be changed as per client requirements. Additionally, resources may have to do overtime and work on weekend’s basis business requirement.
