Job Description:
We are having an opening for the position of Membership Specialist with one of our very reputed clients in the Hospitality Industry in Mumbai.
Key Responsibilities:
- Research leads received from the organization using platforms like Google, LinkedIn, Facebook, Instagram, & others, to source relevant information for better engagement and conversion.
- Identify the right audience through an omnichannel approach & convert them through an excellent presentation of the program.
- Manage a sales funnel through outstanding relationship building to convert prospects and seek referrals.
- Enroll prospects for luxury hotel membership programs through a soft, honest, courteous, and transparent approach.
- Excellent client relationship management through timely follow-ups, customer service, and prompt escalation handling.
Required Skills:
- Smart, spontaneous, and a quick decision maker with excellent negotiation ability.
- A passionate approach to sales through outstanding relationship building with prospective clients.
- A graduate, preferably with a minimum of 1 year of luxury sales experience.
- Social media savvy.
- Exceptional verbal and social communication skills in English with a supporting local language.
What We Can Do for You:
- Exposure to Iconic Brands: Work for the most recognized hospitality brands(ITC Grouo, Marriot, Leela) in the world and be part of developing the brands in the next chapter.
- Learning culture: continuous training and management programs that give you the resources to continually develop your skills and knowledge.
- Compensation: Comprehensive compensation, exciting incentives and benefits.