Membership Ambassador- Hospitality Industry - Mumbai

Job Description:

We are having an opening for the position of Membership Ambassador with one of our very reputed clients in the Hospitality Industry in Mumbai.
Key Responsibilities:

•  To represent the program and the organization at the hotel.
•  Responsible for enrolments of walk-ins and other customers into the membership.
•  Collection of data from the hotels of potential members and a possible reach out to them for enrolment.
•  Engagement with Members walking into the hotels to build a relationship.
•  Coordination with the hotel teams for reservation and other requests and responding back to the customers.
•  Understanding TLC front end technology like Apps and Websites and training / supporting the hotel teams on outages on an ongoing basis.
•  Understanding Program performances and presenting that in an articulate manner to the hotel teams at all times to build the value of the Program and the company with those stakeholders.
•  Ensuring confidentiality of all company information is maintained at all times.
  

Required Skills Set:

•  Candidates between 22 and 35 years of age with a minimum graduation and one-year experience.
•  Excellent social and verbal communication skills in English.
•  Self-motivated, smart, and confident with excellent presentation skills.
•  Luxury retail stores, hotels, aviation, banquets, and travel sales experiences with direct in person contact with the customers would be an added advantage.
•  Willing to work on roasters including weekends.